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Hilton Grand Vacations

Sales Rep - Resorts

Career Insights for Call Center Sales Representative

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Based on South Carolina data

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What they do

A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.

$53,276 / year median in South Carolina

-7% projected decline

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Job Description

At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations. A career as a Sales Executive entails showcasing our HGV ownership programs and products to pre-qualified guests and potential owners. We are seeking hardworking and ambitious individuals who thrive in a driven sales environment and have a proven record of success to join our team! Why do Team Members like working for us? Comprehensive commission plan that offers outstanding earning potential including monthly and quarterly bonuses GO Hilton discounted hotel rates worldwide as low as $40 per night Medical, Dental, and Vision benefits including 401K starting on Day 1 Generous Vacation Time Off Program Paid Sick Time Employee stock purchase program - purchase shares at a discounted rate Tuition reimbursement programs Recognition Programs and Rewards Internal Growth and Career Pathing And much more! What will you be doing? Greet guests and listen to their travel interests to offer the best options to meet their needs. Present the Hilton Grand Vacations ownership products to our potential owners to generate sales volume and leads while maintaining a professional and ethical representation of the company. Maintain effective communication with clients and provide follow-up to ensure customer happiness through various forms of communication (i.
e:
email, telephone, and written correspondence) Apply selling concepts promoted at HGV. Promote an encouraging, collaborative environment and maintain our core values and policies. Attend one of HGVC's sales training sessions every week. Perform all other reasonable requests by management. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Minimum 1 year of sales and customer service experience with a proven track record. Previous sales or marketing experience in a similar luxury goods or services industry is a plus Flexibility to work a schedule including weekends and holidays. Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment. Ability to meet all compensation plan goals. Proficiency in English (reading/writing/speaking). High School diploma or equivalent. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Experience selling branded Timeshare or Vacation Ownership products Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work® certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.