Overview We are seeking a dynamic and results-driven Call Center / Sales Representative to join our Refractive Surgery Office. The ideal candidate will possess a strong background in inside sales, customer service, and technical sales, with a focus on consultative selling and client communication. This role offers an exciting opportunity to engage with prospective patients, provide detailed information about refractive procedures, and facilitate the sales process through warm calling and effective negotiation. Candidates should be comfortable using CRM software and sales automation technologies to optimize outreach efforts and drive deal closures. This paid position is integral to expanding our patient base while delivering exceptional service in a fast-paced healthcare environment. Duties Conduct outbound calls to prospective patients, utilizing warm calling techniques to generate interest in refractive surgery options. Engage clients with clear, professional communication to understand their needs and provide tailored solutions. Apply consultative selling strategies to educate potential patients about available procedures, benefits, and financing options. Negotiate effectively to address patient concerns, overcome objections, and close deals confidently. Collaborate with the marketing team to follow up on inbound inquiries and nurture leads through targeted outreach campaigns. Maintain detailed records of all patients interactions within EMR software Stay updated on the latest refractive surgery technologies and industry trends to provide knowledgeable guidance during calls. Requirements Proven experience in inside sales or telemarketing within a healthcare or technology sales environment. Demonstrated ability in consultative selling, negotiation. Familiarity with sales automation technologies and sales technology adoption practices. Excellent communication skills in English and Spanish, both verbal and written, with the ability to build rapport quickly over the phone. Experience in call center operations or telemarketing roles preferred but not mandatory. Technical sales experience related to medical devices or healthcare technology is advantageous. Ability to handle outbound calling campaigns professionally while maintaining high levels of customer service. Join our team to make a meaningful impact by connecting prospective patients with life-changing refractive procedures through energetic engagement and expert guidance!

Pay:

$15.00 - $16.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Health insurance Paid time off

Work Location:

In person