Call Center BDC Sales Representative

KLEIN HONDA - 3.6

Everett, WA Job Details Full-time From $25 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications Customer records maintenance Computer operation Customer relationship building Email customer support Phone communication Computer literacy Service scheduling Client inquiry handling Lead Conversion Driver's License Driving Customer engagement Needs-based selling Initial Contact (sales skills) Lead Tracking Meeting or exceeding sales goals Typing CRM system proficiency Customer interaction during outreach Sales follow-up Client interaction via phone calls Customer data entry Full Job Description Call Center BDC Sales Representative (Full-Time) | Klein Honda Klein Honda is seeking an energetic, customer-focused BDC Sales Representative to join our Business Development team. In this role, you'll connect with customers, answer inbound calls, follow up on leads, and help schedule qualified appointments—while delivering outstanding service in a supportive, team-driven environment.

Compensation:

$25/hour plus bonus opportunity. What You'll Do Handle a high volume of inbound and outbound calls and follow-ups Contact customers via phone and email to move leads forward Schedule and confirm qualified sales appointments Use CRM tools to track conversations, updates, and next steps Provide a positive, professional customer experience at every touchpoint Qualifications Professional appearance and outgoing, relationship-focused communication style Strong phone and email skills with accurate follow-through Comfortable with computers, typing, and multitasking Self-starter mindset with a positive, high-energy attitude Ability and willingness to learn 70+ inbound or outbound calls per day and 70+ outbound emails per day Valid driver's license and clean driving record What Will Help You Stand Out Experience in CRM or sales lead follow-up Motivation to drive appointments and sales results Knowledge and enthusiasm for cars Bilingual is a plus (not required) Benefits Full training provided Medical, dental, and vision benefits 401(k) Paid vacation Team environment and ongoing in-house coaching and support Advancement opportunities Hiring Immediately. Please apply with a complete resume to be reviewed. Equal Opportunity Employer. Applicants must be able to pass pre-employment testing, including background checks, MVR, and drug testing, and maintain a valid driver's license.

REQUIREMENTS

Strong phone and communication skills with a professional, friendly presence Prior BDC or call center experience preferred, with comfort making high-volume outbound calls Ability to qualify leads, schedule appointments, and accurately document customer interactions Sales-driven mindset with a track record of meeting call and appointment goals Excellent listening skills and the ability to match customer needs to appropriate solutions Comfort working in a fast-paced, metric-driven environment Proficient computer skills, including CRM usage and data entry accuracy Ability to follow scripts and processes while maintaining a personalized customer experience Strong time management skills to handle multiple tasks and priorities throughout shifts Reliable attendance and flexibility to work full-time shifts, including weekends as needed Valid driver's license and ability to drive as required for dealership-related activity Klein Honda is a trusted Honda dealership in Everett and serving the surrounding Snohomish County community with a commitment to exceptional customer service, integrity, and teamwork. We pride ourselves on creating a supportive, family-oriented workplace where employees are valued, growth is encouraged, and success is shared. Whether in sales, service, parts, or administration, our team works together to deliver an outstanding experience for every customer.