Call Center Sales Representative (Automotive BDC In Person, No Remote)

Description Full-Time | Hourly + Bonus | Career Growth into Sales Kunes Auto & RV Group—recognized by Automotive News as one of the Best Dealerships to Work For—is hiring Call Center Sales Representatives (BDC / Appointment Setters) in Delavan, WI. This is a full-time, in-person position. This is NOT a remote role. If you're comfortable on the phone, enjoy talking to people, and want a fast path into automotive sales, this is a strong entry point with real earning potential. Pay & Schedule $17/hour base + performance bonuses Bonus opportunities tied to appointments and results Full-time schedule with evenings and rotating weekends Consistent, predictable scheduling What You'll Do Handle a high volume of inbound and outbound calls, texts, and emails Set and confirm sales appointments for dealership customers Follow up with leads and missed appointments to re-engage customers Use scripts and communication techniques to move customers toward appointments Document all activity in CRM systems accurately Work across multiple systems and screens while managing conversations What This Job Is Really Like You'll be on the phone most of the day—this is a high-call, fast-paced role You'll be texting, emailing, and following up constantly Some customers won't answer or will cancel—that's part of the job The people who succeed here are consistent, competitive, and don't get discouraged easily This role is a proven stepping stone into automotive sales and leadership Requirements What We're Looking For Comfortable on the phone and talking with new people daily Reliable and shows up when they say they will Able to handle a fast-paced, high-volume environment Strong communication skills (phone, text, email) Basic computer skills (CRM systems, multitasking across screens) Positive attitude and coachable mindset Experience in customer service, call center, or sales is helpful—but not required. We will train the right person. Why Join Kunes Career growth—many employees move into Sales and leadership roles Full benefits: medical, dental, vision, 401(k), PTO Ongoing training and support Casual, team-oriented work environment Growing, family-owned company with long-term opportunity About Kunes Auto & RV Group Founded in 1996, Kunes Auto & RV Group has grown to over 40 locations across Wisconsin, Illinois, and Iowa. We are built on a culture of teamwork, trust, and results—and we focus on building careers, not just filling roles.