Sales/Customer Service Professional

Take control of your career with a unique opportunity in a competitive field. We're one of only 13 companies nationwide to earn the JD Power President's Award for customer satisfaction and loyalty. Our team consistently ranks in the top tier, achieving record sales even during the Covid pandemic. In 2021 and 2023, we set all-time team records, with many members reaching personal bests. We're expanding and looking for a passionate individuals to join our Brookfield team. This commission-based role offers generous bonuses, with potential earnings of $55K-$70K annually, and top performers will exceed $100K. We provide excellent benefits, employee discounts, training, and growth opportunities. Don't miss this opportunity. Reach out today—I'm excited to meet our next team member!

JOB RESPONSIBILITIES

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity Build Relationships with Families
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning Teamwork
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

MINIMUM REQU I

R EM E N TS

• Education
• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience Experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of sales experience preferred Licenses
• Current state/province issued driver's license with an acceptable driving record
• Knowledge, Skills, and Abilities
• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Job Type:

Full-time Pay:

$55,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance Ability to

Commute:

Brookfield, WI 53005 (Preferred)

Work Location:

In person