Sales/Customer Service Specialist

British Swim School is seeking fun upbeat and charismatic people to be part of our sales and customer experience team. We have pools in Villa Park/Oak Brook area, Lyons, Oak Lawn and in Lake County. However, our office is located at 10 E Roosevelt Rd in Villa Park, IL. This is not a remote job. Key Responsibilities include Manage, maintain, and close inbound/outbound inquiries through multiple sales channels, while focusing on a high-quality customer experience. Create personalized experiences for our customers by providing support and responding to customer inquiries over phone, email, live chat, and in person. Consistently seek ways to improve the customer experience while adding value to every interaction and the BSS team. Responsibility and accountability for meeting individual and team goals in a sales driven environment.

Specific qualifications:

Passion for customer focused sales with demonstrated success. Excellent written and verbal communication. Ability to think critically and adapt quickly in a flexible environment. Exceptional time management skills and accountability. Self-starter and team player with an ability to work collaboratively. Interest in creating memorable experiences in the "Survival of the Littlest". Friendly attitude, and proven ability to maintain scheduled commitments. We are looking forward to receiving your application. Thank you.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

sales management & customer support: 1 year (Required)

Language:

Spanish (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person