Investigator, ISAU

State of Massachusetts Investigator, ISAU Boston, MA Apply About the Office of the Inspector General (OIG or Office)

• The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property.

The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property. The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See_Welcome to the Office of the Inspector General | Mass.gov_for more information about the OIG. Further details may be found at_Chapter 12A (malegislature.gov)_.

• Specialty and General Government Bureau The Specialty & General Government Bureau is managed by the Deputy Inspector General.

This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG- created divisions), special government funding (like pandemic relief), and more broadly, procurement, state and local government. Internal Special Audit Unit The Internal Special Audit Unit (ISAU) monitors the quality, efficiency and integrity of the Massachusetts Department of Transportation's (MassDOT) and the Massachusetts Bay Transportation Authority (MBTA) operating and capital programs. The ISAU's oversight encompasses all MassDOT's divisions: the Highway Division, the Registry of Motor Vehicles, Rail and Transit, the Aeronautics Division, and the MBTA. By statute, the ISAU is mandated to examine and assess MassDOT's and MBTA's governance, risk-management practices and internal processes to ensure they are adequate and effective. As part of its mission, the ISAU conducts investigations and reviews to prevent and detect fraud, waste and abuse of transportation and transit dollars. To help protect transportation funds, the division collaborates with MassDOT and the MBTA to identify ways to lower costs, recover funds, and stop wasteful spending. The ISAU also works to prevent and detect fraud, waste and abuse in the expenditure of public funds on transportation related programs and projects by regional transit authorities and cities and towns. The ISAU operates two confidential hotlines - one for the public and one for MassDOT and MBTA employees to report suspected fraud, waste, or abuse in public transportation spending.

Investigator, Internal Special Audit Unit:

Position Overview

• The OIG is seeking candidates who are passionate about public service and who are dedicated to improving the way government delivers public services.

The OIG is at the forefront of promoting effective government and responsible use of public money and property. The successful candidate will be an integral part of the collaborative ISAU team that identifies ways MassDOT, the MBTA, and regional and local government entities can operate effectively and prevent and detect fraud, waste, and abuse of transportation dollars. Investigators within the ISAU proactively develop plans to review and investigate transportation and transit operations and spending, as well as complaints received on the ISAU's public-facing hotlines. The OIG expects that investigators perform reviews and investigations of transportation and transit operations and spending, carry out a range of review and investigative steps, including background research, evaluating hotline complaints, participating in interviews with external parties, documenting meetings, and performing analyses using various forms of evidence.

• Responsibilities include but are not limited to:
• Develop plans to investigate fraud, waste and abuse in the expenditure of public funds or the use of public resources.
• Conduct prep work, plan for and attend meetings with MassDOT, MBTA, and other state employees related to transportation and transit topics and prepare detailed meeting summaries.
• Perform a range of investigative duties, such as background research, gathering and evaluating evidence, reviewing documents, and analyzing data and financial records.
• Document review and investigatory analyses and test work to provide a basis for findings, conclusions and recommendations.
• Assist with research and response related to the unit's public-facing hotline for residents and employees of the Commonwealth.
• Draft facts, memos, investigative letters and reports that detail findings and recommendations.
• Work collaboratively with team of counsel and investigators, as well as other Office divisions, management and professional staff.
• Assist in review and investigative case planning.
• Create meeting agendas and questions for external meetings. Takes detailed meeting and interview notes, documents meeting summaries for supervisor review.
• Review and analyze data, documents and evidence from multiple sources, and develop conclusions.
• Draft administrative document requests and summonses.
• Draft sections of reports, letters and memorandums, and recommend corrective actions to improve MassDOT and MBTA processes and procedures.
• Support the day-to-day operations of ISAU's transportation fraud hotline by handling intake of complaints and referrals and communicating with the public.
• Provide administrative, grand jury and courtroom testimony when required.
• Perform additional duties as assigned. Key abilities, skills and experience:
• Interest in government and public integrity.
• Ability to organize and work on multiple projects, both independently and collaboratively.
• Excellent research skills and attention to detail.
• Excellent verbal and written communication skills.
• Interpersonal skills and ability to interact effectively with a team with diverse expertise.
• Ability to remain flexible and show initiative when completing assignments. Preferred abilities, skills and experience include:
• Relevant prior experience or undergraduate coursework.
• Experience working on investigations.
• Knowledge of fraud schemes or methodologies.
• Knowledge of state government, notably MassDOT and the MBTA.
• Experience working in an office setting.
• Experience with transportation or transit-related projects.
• Bilingual abilities.

Salary:

$61,000-$70,000

Other Position Information :

Full time/

Exempt Hybrid Work Schedule:

• The Office of the Inspector General offers a hybrid work schedule.

Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite. The onsite location is at OIG's Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees for travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily onsite role may be necessary.

• Benefits:

• We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect.

The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process. The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth's Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to theGroup Insurance Commission website. Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit theMassachusetts State Retirement Board website. In addition, the Office provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs. This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.

• How to Apply Submit cover letter and resume via email by May 1,2026to: Sarah Hoover, Director of Human Resources & Recruitment Office of the Inspector General IGO-employment@mass.gov Diversity and Inclusion Statement

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Diversity Officer:

Sarah Hoover The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Job:

Unclassified

• Organization:

  Office of the Inspector General

• Title:

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Investigator, ISAU Location:

Massachusetts-Boston-10

Park Plaza Requisition ID:

260002SQ Active Filters Investigator, ISAU Boston, MA Clear All Apply