After reviewing, if interested

• please apply directly to the position at https://kpm.bamboohr.com/careers/124 Application Specialist
• Analytical Instrumentation (Food & Agriculture) KPM Analytics | Westborough, MA (starts onsite, goes hybrid after training) Must be able to commute to the site We're looking for someone who's happiest with their hands on an instrument, running samples, figuring out why something isn't working, and explaining what they found in a way that actually helps the customer.

KPM Analytics makes the instruments and software that food, agriculture, and industrial companies rely on to check quality and keep their processes running right. This role sits right in the middle of our lab and our sales team, you'll be the person who proves, with real data, that our equipment does what we say it does. You'll spend about half your time in our Westborough lab and the other half visiting customers, plants, food processing facilities, university labs, across North America. What you'll actually be doing Running sample analysis in the lab and writing up clear reports on what you find Demoing our instruments (AMS, Chopin, Unity Scientific lines) so customers can see them in action Helping customers validate and transfer methods without headaches Traveling to customer sites for demos, training, and troubleshooting Backing up the sales team when technical questions come up, objections, competitor comparisons, that kind of thing Keeping good notes in Salesforce so nothing falls through the cracks Passing along what you learn from customers to our product team Helping train new folks as the team grows What we're hoping you bring A bachelor's degree in chemistry, Food Science, or something related (an advanced degree is a nice-to-have, not a must) Some experience in applications support, ideally in scientific instrumentation or food, and comfort working hands-on with lab equipment The ability to explain technical stuff to people who aren't technical, without talking down to them You're organized, you don't rattle easily when priorities shift, and you like working with people as much as you like working with instruments The practical stuff Full-time, exempt Reports to the Country Manager, North America Based at our Westborough, MA headquarters, with up to 50% travel KPM Analytics is an equal opportunity employer, we mean it, and we want people from all kinds of backgrounds on this team.

Pay:

$95,000.00

• $105,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Application Question(s): Please describe your experience working with instrumentation, either in a laboratory setting or for a company that manufactures analytical or technical instruments. This role requires someone who takes initiative and ownership, even in difficult situations. Can you describe a time when you took full ownership of a difficult project or situation and successfully worked through the challenges independently? This position is 50% of the time in the Westborough office

• This is a must have. You must live close by and have the ability to be onsite at least 2 weeks per month. Are you able to reliably work onsite in our Westborough, MA office at least 50% of the time (minimum two weeks per month)? Problem solver
• someone who likes to find solutions and move projects forward
• Can you describe a time when you identified a problem, found a solution, and helped move a project forward successfully?

Can you describe your experience communicating effectively with customers and internal teams, both verbally in meetings and in written communication? Ability to

Commute:

Westborough, MA 01581 (Required)

Work Location:

Hybrid remote in Westborough, MA 01581