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State of Maryland - LABOR - Family and Medical Leave Insurance
PROGRAM MANAGER IV
Career Insights for Research and Development Manager
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Based on Maryland data
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What they do
A Research and Development Manager is responsible for day-to-day management their organization's research and development department(s). Responsible for ensuring that the department meet the organization's objectives for researching and developing new products or technologies and improve existing products.
$142,986 / year median in Maryland
-4% projected decline
Job Description
Introduction Maryland's\r\nFamily and Medical Leave Insurance (FAMLI) program is one of Maryland's most\r\nsignificant new public benefit programs, providing workers with the financial\r\nsecurity to care for themselves and their loved ones during life's most\r\nimportant moments. We're building something that will serve millions of\r\nMarylanders for years to come - and we're looking for passionate, innovative\r\npeople who want to help shape its future. If you're energized by solving\r\ncomplex problems, collaborating with talented colleagues, and making a lasting\r\npublic impact, we'd love to have you on our team.\r\nFAMLI is seeking a Director of Program Integrity\r\nto lead the program's fraud prevention efforts and safeguard the FAMLI Trust\r\nFund. As state benefit programs across the country are increasingly targeted by\r\nsophisticated, international criminal elements, FAMLI's Program Integrity team\r\nwill be on the front lines of protecting this critical program's financial\r\nhealth and sustainability. We need a leader with strong data analytical skills\r\nto detect claim anomalies and identify fictitious employers to prevent claim\r\npayments from ending up in the hands of malicious actors. The ideal candidate\r\nwill have knowledge of fraud prevention best practices from across the public\r\nand private sectors who is up for the challenge of building an innovative�and\r\neffective fraud prevention operation from the ground up. If you're passionate\r\nabout making a meaningful impact and are eager to join a government team that\r\nmoves at the speed of a startup, this may be the career-defining job you've\r\nbeen looking for.\r\n\r\n\r\n\r\n\r\n\r\n GRADE Grade 22\r\n
Help@maryland.gov.\r\n\r\n\r\nU.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status. If you encounter difficulty attaching required or optional documentation, you may contact Michael Deans via email to michael.deans2@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\n\r\n\r\nPLEASE
LOCATION OF POSITION
\r\n100 S. Charles Street\r\nBaltimore, MD 21201\r\n\r\n Main Purpose of Job The Director of Program Integrity is responsible for leading Maryland's Family and Medical Leave Insurance (FAMLI) program's efforts to prevent, detect, investigate, and correct fraud, waste, and abuse across the program, and ensure the solvency and integrity of the Trust Fund. This position oversees strategic planning, data analytics, and cross-functional coordination as it relates to fraud prevention activity to ensure compliance with State and federal regulations, and protect public resources. The Director will design policies to strengthen internal controls, lead data analysis and investigations, and collaborate with legal, IT, operations and enforcement partners to support accountability and program excellence. Additionally, the Director will engage with stakeholders across the Department, the State, and external partners (such as financial institutions and other states) to identify systemic vulnerabilities and strengthen cross-boundary fraud protections. By proactively implementing effective fraud prevention measures, the Director of Program Integrity plays a crucial role in protecting and supporting the FAMLI program's long-term financial security, ensuring that Marylanders can continue to benefit from paid leave. The Director is responsible for budget, staffing, and resource planning, including establishing program integrity units focused on data and trend analysis, and investigations and enforcement.\r\nPOSITION DUTIES
\r\n\r\n\r\n\r\nDuties of this position\r\ninclude but are not limited to:\r\n\r\n\r\n\r\n\r\n Establish\r\n and oversee the Program Integrity directorate, including staffing, policies,\r\n processes, procurement of digital tools, and collaborative work with other\r\n directorates within FAMLI.�\r\n\r\n\r\n Supervise\r\n a team of Program Integrity data analysts, investigators, and other integrity\r\n professionals who analyze data and trends to detect and catch fraud attempts\r\n before they occur.\r\n\r\n\r\n Develop\r\n data analytics workflows, systems, tools, and procedures to identify, prevent,\r\n and investigate ongoing fraudulent activity.�\r\n\r\n\r\n Maintain\r\n a repository of fraud bad actors and coordinate identified fraud risks with\r\n other known bad actor lists and government entities.�\r\n\r\n\r\n Oversee\r\n fraud investigations and enforcement activities.�\r\n\r\n\r\n Continuously\r\n improve outcomes by updating knowledge of regulations, laws, and best practices\r\n related to fraud prevention.�\r\n\r\n\r\n Implement new techniques and strategies to stay\r\n in front of the ever changing fraud landscape.�\r\n\r\n\r\n\r\n\r\nMINIMUM QUALIFICATIONS
Education:
\r\n\r\n\r\n Possession of a Bachelor's degree from an accredited college\r\n or university in Business Management, Public Administration/Management,\r\n Statistics, Mathematics, Data Science, Finance, Accounting, Criminal Justice,\r\n Computer Science or other related degree.�\r\n\r\n\r\n�� �\r\nExperience:
\r\n\r\n\r\n Seven (7) years of progressively\r\n responsible experience in fraud prevention, fraud risk management, data\r\n analysis, or a related field, including at least three (3) years supervising\r\n others.� � ��\r\n Strong analytical skills with\r\n experience in data visualization platforms.� � ��\r\n Expertise in using fraud detection\r\n tools, identity proofing and identity verification systems, and data analytics\r\n platforms.\r\n Knowledge of fraud schemes, including synthetic\r\n identities, phishing, and cyberthreats.\r\n\r\n\r\nDESIRED OR PREFERRED QUALIFICATIONS
Direct\r\nexperience with fraud analytics, cybersecurity, digital identity management.\r\n�� � �\r\nExperience\r\nresearching, evaluating, choosing, and implementing technology solutions,\r\nespecially with respect to fraud detection tools, identity proofing and\r\nidentity verification systems, data analytics platforms.\r\n� � ��\r\nPossession\r\nof Certified Fraud Examiner (CFE) or comparable certification.�\r\n\r\n\r\nExperience managing or executing complex data\r\nanalytics, extracting and manipulating data.�\r\nSPECIAL REQUIREMENTS
\r\nAll candidates are\r\nsubject to a background check against files maintained by the Division of\r\nUnemployment Insurance (Labor/DUI) to determine whether any monies are owed\r\nto Labor/DUI as a result of unemployment insurance overpayment/fraud. Any\r\nunpaid debt may have an impact on whether or not a candidate is offered\r\nemployment.\r\n\r\n\r\nSELECTION PROCESS
All\r\ninformation concerning the qualifications, including any required documentation\r\n(diploma, transcript, certificate, etc.) must be submitted and received by the\r\nclosing date. Information submitted after this date will not be considered.\r\nApplications that meet minimum and/or selective qualifications will be referred\r\nto the hiring unit for interview selection. Units will select those candidates\r\nmost closely demonstrating the qualifications for the interview.\r\nA resume and cover letter are strongly\r\nencouraged for this position. Please upload one Word or PDF file that includes your combined cover\r\nletter and resume using the "Transcript" upload function, or via the JobAps\r\n"Other" tab.\r\nEXAMINATION PROCESS
The\r\nassessment may consist of a rating of your education, training, and experience\r\nrelated to the requirements of the position. It is important that you provide\r\ncomplete and accurate information on your application. \r\nBENEFITS
\r\nThis is a full-time, permanent position and eligible for full State benefits, which include:\r\n\r\n\r\n\r\n Flexible hours and hybrid teleworking� � ��\r\n Paid holidays 12-13 per year� � ��\r\n Generous paid leave package (annual, sick, personal and compensatory leave)� � ��\r\n State Pension ('defined benefit' plan)� ��\r\n Tax-deferred supplemental retirement savings plans (401(k) and 457)� �\r\n Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services� � ��\r\n Flexible Spending Account plans for Health Care and Daycare� � � ��\r\n State Employees Credit Union\r\n\r\n\r\n\r\n\r\nTo Learn more, please click this link:\r\n\r\nSTATEOF MARYLAND
BENEFITS\r\n\r\n\r\nFURTHER INSTRUCTIONS
The online application isSTRONGLY
preferred. A resume and cover letter are strongly encouraged for this position. Please upload a Word or PDF file that includes your combined cover letter and resume via JobAps 'Other' tab. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.\r\n\r\n\r\nU.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status. If you encounter difficulty attaching required or optional documentation, you may contact Michael Deans via email to michael.deans2@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.\r\n\r\n\r\nPLEASE