This position will assist in the development and integration of the Giraffe Center into the zoo community through administrative work and data collection. The position requires a positive and exemplary demeanor when interacting with members, clients, donors, staff, and the peripheral giraffe community. Adherence to organizational policies, procedures, and standards is essential, with a strong emphasis on promoting teamwork. This position requires the ability to efficiently manage their time and take initiative with little supervision.
Key Attributes That Will Set You Up For Success:
Strong written and verbal communication skills with the ability to interact professionally and effectively with internal and external partners. Solid online communication and information distribution skills, including social media content aligned with organizational guidelines. High attention to detail and strong organizational skills. Ability to prioritize projects, manage multiple deadlines, and work efficiently under pressure. Self-starter with the ability to take initiative and work independently with minimal supervision. Pride in responsibilities and work quality. Ability to research, analyze, summarize, and present information for review, discussion, and publication. Proficiency in Microsoft Word, Excel, email, internet applications, Zoom, and Teams; database experience preferred. Ability to learn organizational software systems and website administrative tools. Calm, adaptable, and collaborative approach when working across multiple departments. Ability to maintain confidentiality and exercise professional discretion. Ability to effectively support workshops, conferences, registrations, and presentations. Must be legally eligible to work in the United States and successfully complete required background and screening processes.
Responsibilities and Duties:
Assist in the development and integration of the Giraffe Center into the zoo community through administrative support and research activities. Process payment information and registration materials. Coordinate workshop preparations, scheduling, setup, and attendee registrations. Communicate effectively between clients and the Giraffe Center, including responding to emails within 1-2 business days. Design PowerPoint presentations, flyers, newsletters, and other communication materials for the Center, SAFE Giraffe, and the Giraffe SSP. Moderate and maintain online forums, websites, and Facebook groups associated with the Giraffe Center. Assist in behavioral research projects. Support the preparation, writing, and organization of papers for publication. Coordinate conference logistics including hotel arrangements, vendors, and registration information. Work collaboratively with giraffe center staff to prioritize and complete projects. Utilize online platforms including Zoom and Microsoft Teams for meetings, workshops, and communication. Assist in the giraffe barn if the animal care team needs help with completing projects. Operate zoo vehicles as required. Perform additional duties and special projects as assigned. Professional Engagement & External Partnerships Serve as a professional representative of the Giraffe Center and Zoo in all interactions with members, donors, clients, staff, vendors, and the broader giraffe community. Collaborate across animal care, development, marketing, IT, and giraffe center teams to support organizational goals and initiatives. Maintain positive relationships with conference vendors, workshop participants, and external partners. Contribute to public-facing communications and online engagement efforts that strengthen awareness and participation in giraffe center programs. Uphold professionalism, courtesy, and responsiveness in all communications and interactions. Organizational Culture & Positive Work Environment Promote teamwork, collaboration, and a positive work environment across all departments. Adhere to all organizational policies, procedures, safety standards, and professional guidelines, including AZA, USDA, OSHA, and Zoo policies. Demonstrate reliability through regular attendance, punctuality, and effective time management. Proactively identify opportunities for process improvement and communicate ideas and concerns to supervisors. Support coworkers and organizational goals with a cooperative, solution-oriented mindset. Maintain a professional appearance and represent the Zoo positively at all times. Handle confidential information with discretion and professionalism.
BENEFITS AND COMPENSATION
This is a fully benefited position including group medical, dental, vision, life, and disability insurance; paid holidays, vacation & sick time; retirement plan; a zoo membership; eligibility for the bonus program; and discounts on concession and gift shop purchases. Compensation for this position is $22.12/hour/full time/40 hours a week. Experience Required Key Attributes That Will Set You Up For Success Strong written and verbal communication skills with the ability to interact professionally and effectively with internal and external partners. Solid online communication and information distribution skills, including social media content aligned with organizational guidelines. High attention to detail and strong organizational skills. Ability to prioritize projects, manage multiple deadlines, and work efficiently under pressure. Self-starter with the ability to take initiative and work independently with minimal supervision. Pride in responsibilities and work quality. Ability to research, analyze, summarize, and present information for review, discussion, and publication. Proficiency in Microsoft Word, Excel, email, internet applications, Zoom, and Teams; database experience preferred. Ability to learn organizational software systems and website administrative tools. Calm, adaptable, and collaborative approach when working across multiple departments. Ability to maintain confidentiality and exercise professional discretion. Ability to effectively support workshops, conferences, registrations, and presentations. Must be legally eligible to work in the United States and successfully complete required background and screening processes. Perks This is a fully benefited position including group medical, dental, vision, life, and disability insurance; paid holidays, vacation & sick time; retirement plan; a zoo membership; eligibility for the bonus program; and discounts on concession and gift shop purchases. Compensation for this position is $22.12/hour/full time/40 hours a week. Salary $22.12/hour
