The position of Research Analyst provides support for the Office of Institutional Research by collecting and analyzing data, creating and maintaining datasets, and reporting information to internal and external entities in support of institutional decision-making. Responsibilities Primary Duties 1. Assist in the administration, analysis, and distribution of information for university-wide studies and assessment activities (e.g., National Survey of Student Engagement, College Senior Survey) 2. Assist in responding to external survey requests (e.g., US News & World Report) 3. Support the day-to-day internal and external requests for information/statistics on the University and prepare ad hoc reports, as necessary 4. Perform regular data audits on admissions, enrollment, and graduation data for undergraduate and graduate programs; especially in preparation for census dates 5. Assist in producing official enrollment and other selected census statistics for the University 6. Assist in providing data for university-wide publications, such as the Fact Book 7. Provide technical and support assistance to departments on the completion of external surveys for various agencies including support for institutional self-study, accreditation, assessment, and program review 8. Provide technical and support assistance to other offices for research projects endorsed by the University, including survey review and analysis pertinent to assessment activities 9. Support innovation in data analytics through the use of Artificial Intelligence. 10. Assist in maintaining a financial aid leveraging model 11. Support retention efforts of the University through assisting in administering the Bridge to Success (BTS) survey, assisting with retention models based on BTS data and academic updates, and conducting routine retention analyses 12. Assist in maintaining dashboards for decision-making 13. Assist in maintaining the Institutional Research webpage 14. Serve on university committees as assigned 15. Consistent and reliable attendance Secondary Duties 1. Other duties as assigned

Qualifications Education Required:

Bachelor's Degree in a field requiring statistics, research, and analytic skills.

Education Preferred:

Master's Degree Experience Required:

N/A Experience Preferred:

3-5 years of experience in a higher education environment, particularly focused on research. Skills, Characteristics Required for Position Technical skills including the ability to work with Microsoft Office suite of programs (particularly Excel and PivotTables); working knowledge of administrative systems (BANNER, Oracle Fusion, Slate); statistical packages (SPSS, R), dashboarding (Power BI), familiarity with databases, programming, and reporting (Oracle Business Intelligence Publisher, Cognos reporting, Python, SQL) Experience and skill in research methods and data analysis including familiarity with descriptive and inferential statistics and predictive modeling Basic knowledge of assessment and the data necessary to support it in higher education Familiarity with Artificial Intelligence in data analytics (prompt engineering, output analysis) Eagerness and curiosity to solve problems Ability to work independently Attention to detail Excellent organizational skills Ability to communicate effectively to both technical and non-technical users A passion for excellent customer service A tangible commitment to exceptional quality Energy and resilience About Us Messiah University's commitment to diversity and inclusive excellence draws inspiration from its mission "to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society." The university has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that seeks to equip and enable educators and students to embrace diversity. Candidates should clearly articulate why diversity and inclusive excellence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their teaching-learning, research, institutional service, and public engagement.