Director of Institutional Effectiveness & Accreditation University of Bay Area San Jose, CA Job Details Contract $50,000 - $150,000 a year 15 hours ago Qualifications Technical editing Project management experience in education Teamwork Content creation for technical audiences Data analysis reporting Accreditation standards (regulatory compliance area) Technical documentation Faculty collaboration Data quality assurance Academic institution experience Research Policy analysis Research report preparation Education Bachelor's degree Organizational skills Business Administration Educational compliance and regulation understanding Experience at colleges/universities Productivity software Data validation Process improvement planning Academic accreditation compliance management Technical writing experience within technology University experience
Full Job Description Director of Institutional Effectiveness & Accreditation University:
San Jose, CA (Hybrid) Position Summary The Director of Institutional Effectiveness & Accreditation provides leadership for the University of Bay Area's institutional effectiveness, accreditation, assessment, regulatory compliance, and continuous improvement functions. The Director serves as the University's primary institutional coordinator for accreditation and institutional effectiveness matters and works closely with executive leadership, academic leadership, faculty, and administrative departments. The Director will lead the University's MSCHE candidacy and accreditation activities , coordinate compliance with applicable California Bureau for Private Postsecondary Education (BPPE) requirements, and maintain institutional readiness for accreditation reviews, site visits, reporting requirements, and regulatory inquiries. The Director is responsible for developing and maintaining the University's institutional assessment framework, coordinating academic program and administrative unit assessment, analyzing institutional effectiveness indicators, supporting strategic planning, and maintaining a centralized accreditation and institutional evidence repository. The position plays a central role in establishing a culture of evidence-based decision-making and continuous improvement across the University. The Director will ensure that institutional goals, academic outcomes, student achievement measures, assessment activities, and improvement initiatives are appropriately documented, evaluated, and used to inform institutional planning and decision-making.
Key Responsibilities:
Accreditation & Institutional Compliance Serve as the primary institutional point of contact for MSCHE accreditation and candidacy activities , coordinating communications, documentation, deadlines, evidence, and institutional responses. Lead the planning and execution of the University's MSCHE candidacy and self-study processes, including project planning, working-group coordination, evidence collection, analysis, and report preparation. Coordinate accreditation working groups, committees, and institutional stakeholders to ensure that applicable standards and requirements are systematically addressed. Maintain an accreditation compliance matrix mapping institutional policies, procedures, practices, outcomes, and supporting evidence to applicable MSCHE standards and requirements. Develop and maintain an institutional accreditation work plan identifying milestones, responsible parties, deliverables, evidence requirements, and deadlines. Coordinate preparation for MSCHE site visits, virtual reviews, desk reviews, follow-up reports, interim reports, and other accreditation activities. Maintain an institutional accreditation calendar covering external reporting deadlines, policy reviews, assessment activities, committee responsibilities, and other compliance obligations. Monitor changes to MSCHE standards, policies, guidance, and reporting expectations and advise institutional leadership regarding potential implications. Conduct periodic internal compliance reviews to identify documentation gaps, areas of institutional risk, and opportunities for improvement. Coordinate corrective and improvement actions resulting from accreditation findings, internal reviews, or institutional assessments. California Regulatory Compliance Coordinate institutional compliance with applicable BPPE requirements governing California private postsecondary institutions. Maintain required regulatory documentation and coordinate preparation of BPPE reports, renewals, disclosures, catalog reviews, and other institutional submissions as applicable. Monitor regulatory developments affecting institutional operations, academic programs, student disclosures, and reporting requirements. Review proposed institutional, academic, organizational, and operational changes for potential accreditation or regulatory implications. Coordinate with institutional leadership and relevant departments on substantive changes, new programs, program modifications, locations, and other actions that may require external notification, approval, or reporting. Maintain documentation supporting compliance with applicable federal, state, and accrediting requirements. Establish internal processes to ensure that regulatory submissions are accurate, complete, appropriately reviewed, and submitted by required deadlines. Institutional Effectiveness & Assessment Develop, implement, and continuously improve a comprehensive institutional effectiveness and assessment framework. Coordinate the University's annual institutional assessment cycle across academic and administrative units. Establish standardized assessment policies, procedures, templates, reporting requirements, and submission timelines.
Oversee assessment processes addressing:
Institutional learning outcomes Program learning outcomes Course-level assessment Academic program review Administrative unit effectiveness Student support services Strategic plan objectives Student achievement and success indicators Work with academic leadership and faculty to ensure that program learning outcomes are measurable, appropriately assessed, and aligned with curricula and program objectives. Coordinate collection and review of assessment findings and ensure that departments document actions taken in response to assessment results. Track assessment action plans and follow up with responsible departments regarding implementation and completion. Develop processes for demonstrating the impact of assessment activities on curriculum, instruction, student services, policies, and institutional operations. Promote a continuous improvement model in which institutional decisions are informed by documented evidence, assessment findings, and measurable outcomes. Institutional Research & Data Analysis Lead the collection, validation, analysis, and reporting of institutional effectiveness data. Establish standardized institutional definitions, methodologies, data sources, and reporting schedules for key performance indicators. Monitor and report institutional measures including: Enrollment and enrollment trends Student retention Persistence Graduation and completion Course completion Student achievement Student satisfaction Graduate outcomes and placement, where applicable Academic program performance Student support service utilization Other institutional performance indicators Collaborate with academic and administrative departments to validate institutional data and resolve discrepancies. Develop recurring institutional effectiveness reports for executive leadership, academic governance bodies, and other authorized stakeholders. Develop and maintain institutional dashboards and data visualizations to support evidence-based decision-making. Ensure that data used in accreditation, regulatory, strategic planning, and institutional reports is traceable to reliable source systems and supported by documented methodologies. Develop data definitions and documentation sufficient to ensure consistency across institutional reports and external submissions. Support leadership in interpreting institutional trends and identifying areas requiring additional analysis or intervention. Evidence Management & Documentation Establish and maintain a centralized accreditation and institutional effectiveness evidence repository . Develop institutional standards for evidence collection, naming, organization, version control, retention, and access. Organize and maintain policies, procedures, meeting minutes, assessment reports, strategic planning documents, institutional data, program reviews, student achievement data, and other supporting evidence. Develop evidence inventories and cross-reference institutional evidence against applicable accreditation standards and regulatory requirements. Ensure accreditation evidence is current, appropriately authorized, accessible to responsible personnel, and maintained in accordance with institutional policies. Conduct periodic evidence audits to identify missing, outdated, inconsistent, or insufficient documentation. Establish processes for preserving institutional records required to demonstrate historical compliance, assessment activity, and continuous improvement. Strategic Planning & Continuous Improvement Advise the Vice Chancellor and senior leadership on institutional effectiveness, assessment, accreditation readiness, and continuous improvement. Support the development, implementation, monitoring, and periodic review of the University's strategic plan. Facilitate alignment among the University's mission, strategic priorities, institutional objectives, assessment activities, resource planning, and documented outcomes. Develop mechanisms for tracking progress against strategic goals and institutional performance indicators. Prepare periodic reports summarizing institutional progress, assessment findings, identified risks, and improvement activities. Support academic and administrative departments in translating assessment findings and institutional data into documented improvement plans. Monitor implementation of institutional improvement initiatives and maintain evidence demonstrating the University's continuous improvement activities. Provide leadership with analysis of institutional trends and emerging risks that may affect strategic objectives, student achievement, or accreditation readiness. Faculty & Staff Training Develop and deliver training for faculty, staff, and academic leaders on accreditation expectations, institutional assessment, learning outcomes, evidence documentation, and continuous improvement. Provide guidance on developing measurable institutional, program, and course learning outcomes. Train academic departments on program assessment reports, curriculum mapping, assessment cycles, and documentation requirements. Provide departments with templates, examples, timelines, and other resources to promote consistent assessment practices. Develop orientation and refresher training related to accreditation responsibilities and institutional effectiveness expectations. Promote institution-wide understanding of the relationship between assessment, evidence, strategic planning, student achievement, and continuous improvement. Accreditation Readiness Conduct periodic internal reviews to assess institutional readiness for accreditation and regulatory reviews. Identify gaps between current institutional practices, documented evidence, and applicable accreditation or regulatory expectations. Develop and conduct mock reviews, evidence audits, and accreditation readiness assessments. Coordinate institutional responses to reviewer questions and requests for additional documentation. Prepare briefing materials and supporting documentation for institutional leadership and accreditation review teams. Maintain post-review action plans documenting findings, recommendations, required activities, responsible parties, milestones, and completion status. Track implementation of accreditation-related recommendations and ensure that follow-up evidence is maintained. Required Qualifications Bachelor's degree from an accredited institution in higher education administration, institutional research, education, business administration, public administration, or a related field . Minimum of 5 years of progressively responsible experience in accreditation, institutional effectiveness, assessment, institutional research, compliance, or quality assurance within higher education. Demonstrated knowledge of the Middle States Commission on Higher Education (MSCHE) accreditation framework, including its Standards for Accreditation and Requirements of Affiliation. Demonstrated experience supporting or coordinating accreditation self-studies, candidacy processes, compliance reports, interim reports, or accreditation site visits. Working knowledge of institutional assessment, student achievement, and continuous improvement processes. Experience collecting, analyzing, validating, and reporting higher education institutional data. Demonstrated project management experience involving multiple institutional stakeholders, deadlines, and deliverables. Excellent technical writing, editing, documentation, and report-development skills. Strong analytical and organizational skills with exceptional attention to detail. Ability to interpret accreditation and regulatory requirements and translate them into practical institutional processes. Proficiency with Microsoft Office or comparable productivity tools, including advanced spreadsheet and presentation functions. Ability to work effectively with senior leadership, faculty, staff, governing bodies, and external reviewers. Preferred Qualifications Master's or doctoral degree in Higher Education Administration, Institutional Research, Education, Organizational Leadership, Public Administration, or a related field . Direct experience supporting an institution through MSCHE candidacy or initial accreditation . Experience leading or coordinating an MSCHE self-study. Experience serving as a chair, co-chair, or member of an accreditation working group or institutional self-study steering committee. Familiarity with BPPE requirements and California private postsecondary education regulations . Experience with institutional research and reporting systems used in higher education. Experience with assessment management platforms, student information systems, institutional data warehouses, or enterprise reporting systems. Experience creating institutional dashboards using Power BI, Tableau, or comparable data visualization platforms . Knowledge of student achievement metrics, retention analysis, completion rates, graduation rates, and other higher education performance indicators. Experience developing institutional assessment plans, academic program review processes, or administrative unit assessment frameworks. Previous MSCHE peer evaluator training or experience . Experience coordinating accreditation site visits or serving as an institutional liaison to accreditation reviewers. Experience developing accreditation evidence repositories and compliance matrices. Experience working at a newly established or developing institution through accreditation or regulatory approval processes. Core Competencies The successful candidate will demonstrate:
Accreditation Leadership:
Ability to lead complex institutional accreditation initiatives and translate accreditation requirements into actionable institutional processes.
Institutional Effectiveness:
Ability to establish systems that connect mission, planning, assessment, outcomes, and continuous improvement.
Assessment Leadership:
Ability to develop sustainable academic and administrative assessment processes.
Data Analysis:
Ability to interpret institutional data and communicate findings clearly to executive and academic audiences.
Project Management:
Ability to manage multiple workstreams, deadlines, committees, and institutional deliverables.
Technical Writing:
Ability to produce clear, concise, evidence-based accreditation and institutional effectiveness reports.
Regulatory Awareness:
Ability to monitor and communicate changes in accreditation and regulatory requirements.
Evidence Management:
Ability to organize, validate, and maintain documentation supporting institutional claims and compliance.
Strategic Thinking:
Ability to connect institutional data and assessment findings to strategic priorities and resource planning.
Stakeholder Collaboration:
Ability to work effectively with executives, faculty, staff, governing bodies, and external reviewers. Attention to
Detail:
Ability to identify inconsistencies, documentation gaps, and potential compliance risks.
Confidentiality & Professional Judgment:
Ability to appropriately handle institutional, student, personnel, and other sensitive information. Key Institutional Deliverables The Director will have primary or coordinating responsibility for maintaining and/or producing: MSCHE candidacy and accreditation documentation Institutional self-study materials Accreditation evidence inventory and compliance matrix Institutional accreditation work plan and calendar MSCHE reporting and follow-up documentation BPPE compliance documentation and institutional submissions Institutional effectiveness plan and annual assessment cycle Institutional and program assessment reports Academic program review reports Administrative unit assessment reports Institutional effectiveness dashboards Student achievement and institutional performance reports Strategic planning progress reports Accreditation readiness assessments Internal compliance reviews Institutional improvement and corrective action plans Centralized accreditation and assessment evidence repository Faculty and staff accreditation/assessment training materials Working Expectations Maintain accurate, complete, and audit-ready institutional records. Meet all accreditation, regulatory, and internal reporting deadlines. Maintain confidentiality of institutional and student information. Use established institutional data definitions and reporting methodologies consistently. Ensure that claims made in accreditation and regulatory documents are supported by appropriate evidence. Maintain current knowledge of applicable accreditation standards, state regulations, federal requirements, and higher education assessment practices. Work collaboratively across academic and administrative units while maintaining appropriate independence in institutional effectiveness and compliance functions. Escalate significant compliance risks, reporting concerns, or accreditation issues to the Vice Chancellor in a timely manner. Participate in institutional committees, strategic planning activities, governance meetings, training sessions, and other activities necessary to fulfill the responsibilities of the position. Maintain professional readiness for accreditation reviews and regulatory inquiries at all times. The University of Bay Area is an equal opportunity employer committed to diversity, equity, and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.