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Sdii Global

Project Assistant - Data Research & Scheduling

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Job Description

The Project Assistant will provide administrative support to the Engineering Department, ensuring day-to-day operations run efficiently. This position will be working with engineers, homeowners, and insurance companies to support in different areas, including but not limited to: coordinating project scheduling, tracking timeframes/deadlines, document database of project updates, conducting data research and gathering information from reliable sources. The work we do is highly time-bound, so this position requires the ability to consistently meet timeframe goals. Reliability, attendance, and dependability are critical, as the role involves coordination and dependencies that directly impact the team's ability to complete work on time.
Work Location:
Tampa Corporate Office, In-Person; Work From Home 2 scheduled days/week offered after 6 months of employment.
Status:
Full- Time, Hourly Principal Duties and Responsibilities for this position: Conduct data research as requested to support the project lifecycle Research government websites, property appraisal websites, and county websites, providing accurate, relevant, and requested research to the engineering team Organize and verify information to support engineering projects. Pull required site background information and property appraiser information to ensure timely project scheduling and completion. Access client-specific portals and external resources to gather and request supplementary information, documentation, or historical data relevant to new assignments. Assist with new project assignments from various channels including company email inboxes, dedicated client portals, and phone calls, ensuring all items are addressed within the same business day unless otherwise directed by management. Promptly process assignments to maintain workflow continuity. Accurately enter new projects into the company's designated database as needed, meticulously verifying all details from the assignment source and contacting clients for clarification when necessary Ensure all critical project information is correctly captured and saved in the project folder, including but not limited to: loss address, claim number, date of loss, adjuster contact information, loss details/description, scope of work, and proof of assignment. Enter new Coordinate engineer's schedules, including coordinating and setting site visits with homeowner and/or their representatives and updating calendar and database. Coordinate appropriate timeline for completion. Assist engineers with logistics of travel coordination. Communicate with adjusters, homeowners and attorneys regarding project status, acting as a liaison between clients and department personnel, during the scheduling phase. Track projects from initiation to field work completion, communicate the due dates to the appropriate staff and maintain project workflow reports for assigned staff; enter information pertaining to project issues and events into database. Communicate due dates, budgets and updates to clients. Prepare and coordinate all activities relating to the preparation of reports. Verify and review reports for accuracy, completeness, and conformance with established standards, regulations, policies and procedures. Assist Engineers with tracking projects and communicating due dates and project-related changes to the appropriate Engineer. Collaborate and communicate with engineer regarding workflow-issues. Enter information pertaining to project issues and events into database. Notify appropriate parties such as Engineering Services Administrator or Engineering Technical Support Manager. Coordinate final report processing and signature with engineer. Maintain accurate and up-to-date project files and project database. Meet company TAT (Turnaround timeframe) goals. Distribute final reports to clients and any other applicable parties as needed. Complete projects in the database as required. Close completed project files including purging files. Enter billable and non-billable time into database for Engineer's and self; enter expenses into database, generate and edit invoices for submittal to accounting
Education/Experience:
High School degree or equivalent required. Bachelor's degree preferred. Minimum 2 years administrative experience and data research highly preferred Scheduling experience highly preferred. Proficient in a Windows environment, including Microsoft Office Suite, Adobe Acrobat, Database Management and possess the technological ability to learn other software systems as required Performance Preferences (Knowledge, Skills and Abilities): Must possess excellent verbal and written communication skills; including excellent grammar and spelling. Ability to perform administrative tasks with strong organizational skills and attention to detail. Ability to work as a collaborative team member and exercise leadership skills. Ability to interpret, adapt and apply guidelines and procedures. Ability to work independently and use initiative to complete tasks. Ability to meet deadlines and to prioritize and adapt to last minute requests or schedule changes as the workload requires Ability to maintain confidentiality Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings. Successfully complete the background-screening process, including criminal, social security verification, credit history, worker's compensation, and MVR screenings.
Personal Qualities:
Willingness to carry out the mission of Sdii Global Corporation. Must be a self-starter, with high energy and a positive attitude Capable of finding a solution when faced with an unexpected situation. Interact and work well with a diverse group of people Professional appearance and behavior
Job Type:
Full-time Pay:
$19.00 - $20.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
Experience:
Administrative :
2 years (Required)
Data Research :
2 years (Required)
Work Location:
Hybrid remote in Tampa, FL 33634

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance