Senior Premium Accounting Specialist

Position Summary:

Process a variety of premium billing issues, payment reversals and refunds for policies on various administrative systems.

Essential Duties and Responsibilities:

Process one-time (including new business) EFT payments and loan payments for multiple administration systems Process returned payments and payments rejected at the bank, including billing changes Prepare batch sheets, cash receipts and journal entries Review and clear suspense reconciliations due to various reasons by processing EFT refunds or check request approval forms Code and validate insured EFT bank information and reverse premium payments for unpaid items Process payment reallocations Code, change, update and/or delete policy bank account information Process premium billing mode, frequency and address changes Prepare and send outgoing correspondence; document policy imaging as needed Respond to a variety of verbal and written premium and loan payment related requests, including detailed payment and loan history inquiries Process outgoing checks and letters for death claims, surrenders, loans and refunds Receive email requests and phone calls to process credit card transactions Critical Qualifications Customer Service and general office experience Banking or Accounts Receivable experience Ability to research and resolve more complex premium issues Strong verbal and written communication skills Detail oriented; able to prioritize and multi-task with accuracy Typing and computer skills, including entry level skills for various Microsoft Office software programs such as Word, Excel and Access Preferred Qualifications LOMA courses (Level 1 and/or Customer Service designation) Associates degree

EOE Job Type:

Full-time Pay:

$40,000.00 - $44,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person