Server - Baja

Location:

Baja Coastal Kitchen Department:

Food and Beverage Status:

Seasonal Pay Rate:

$10.98 plus gratuity

Hours/Days:

2 days off, Open availability, 10 AM to 5 PM, 5 PM to 10 PM 2+ years of experience in a fast-paced environment.

SUMMARY OF THE MAIN FUNCTION/PURPOSE OF THE POSITION

Responsible for meeting and exceeding the expectations of all guests. The Server demonstrates the PIMG values by providing the highest level of service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest experience. This is a fast-paced position that will involve constant customer interaction with the ability to work on daily tasks and duties to create classic & innovative experiences in accordance with customers' needs and expectations, according to PIMG drink standards. While this brief job description is a general idea of the job, it in no way states or implies that these are the only duties to be performed by the employee in this position.

KEY PRINCIPAL DUTIES/RESPONSIBILITIES

Complete open/close checklist with managers' sign-off each shift. Attend daily line-ups each shift. Prepare alcohol or non-alcoholic beverages. Interact with customers, take orders, and serve food and drinks. Assess customers' needs and preferences and make recommendations. Mix ingredients to prepare cocktails. Plan and present the bar menu. Check customers' identification and confirm it meets the legal drinking age. Stay guest-focused and nurture an excellent guest experience while simultaneously taking drink and food orders. Always be knowledgeable of the menus

ACCOUNTABILITY

Records:

Staff will be responsible for all sales tickets and receipts. Lost sales tickets will be written up and lead to termination.

Safety:

Staff are responsible for monitoring guest/owner alcohol consumption as well as proper food handling techniques and procedures. Staff are responsible for maintaining a clean and safe work environment and reporting any safety issues to management.

Customer Service:

Responsible for making sure that all questions and requests made by guests/owners are addressed promptly and efficiently. Must achieve a high level of service with a focus on exceeding guest expectations. Dept.

Specific:

Staff is responsible for meeting sales goals of the Food & Beverage department. Bartenders are required to keep an active and consistent inventory and are accountable for variances in the beverage volumes and counts. Bartenders are to have passion, respect, excellence, motivation, integrity, enthusiasm, and reliability.

SUPERVISORY RESPONSIBILITY

N/A

EDUCATIONAL REQUIREMENTS

High school diploma or equivalent preferred, not required. English verbal communication skills; second language a plus. Minimum of 18 years of age to serve alcoholic beverages and knowledge of ABC laws. Excellent communication skills, an eye for detail, and the ability to multitask. Possess or has the ability to obtain Alcoholic Beverage Certification and Food Handler permits. Ability to efficiently operate a Point-of-Sale terminal. Ability to solve practical problems. Ability to read, analyze, and interpret general business information.

SPECIALIZED EQUIPMENT

Point of Sale equipment Soda dispensing machines Portable tables, chairs, and furniture Serving utensils of varying size and shape Portable bars and bar equipment

PHYSICAL DEMANDS

Requires standing/walking/bending throughout the shift and the ability to lift/push/pull up to 50 lbs. Ability to reach hands and arms in any direction and kneel and stoop repeatedly. Ability to walk on varying terrain, including hard floors, tile, and sand, for multiple hours, as well as perform in a hot and humid environment. Responsible for maintaining hydration at all times. Walk for long periods of time, possibly extended distances.

WORK ENVIRONMENT

This position requires a varying work environment ranging from office settings with normally moderate noise levels to work outdoors with environments that can be very hot and humid. Sunglasses and sunscreen are highly recommended, and comfortable footwear is encouraged. Varied weather conditions are expected. Will work near moving or mechanical parts. Varying schedule to include evenings, holidays, and extended hours as business dictates. Each employee is responsible for maintaining hydration at all times.