Service Technician

OVERVIEW

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS

Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. P erform diagnostics and repair of all types of marine engines and transmissions/drives/generators. Perform mechanical repair work such as: Remove engine, transom or outdrive Disassemble unit and inspect parts for wear Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems Rebuild parts such as engine cylinder blocks Rewire ignition system, lights and instrument panel Replace and adjust taillights Install and repair accessories such as radios, heaters, mirrors, and windshield wipers Operate a hydraulic jack or hoist as needed. A dvise customers and/or insurance adjusters as to necessary repairs. Complete repair work utilizing service scheduler and SSO's within the established timeframe Ensure all warranty work is completed according to manufacture's and MarineMax guidelines Safely operate MarineMax and customer vessels during diagnostic water testing operations Maintain MarineMax tools in good condition and according to guidelines Other duties as assigned

KEY RESULT AREAS

Internal/external customer satisfaction/FANS Timely and accurate completion of work Maintain 100% productivity. Maintain minimum number of comebacks