Shawnee Mall Security Officer

The Part Time Security Officer is responsible for maintaining a visible and accessible presence in the common areas of the shopping center to ensure a safe, orderly and comfortable shopping environment for customers, visitors, merchants and shopping center employees. Part Time approximately 24 hours per week. 3pm-11pm. Should be available to cover call outs and vacations.

KEY ACCOUNTABILITIES

Conducts regular, comprehensive patrols of the center in a highly visible mode, observing irregularities in operations or building conditions. Attempts to deter/prevent criminal incidents in common areas and parking areas of the property. Provides assistance to visitors, customers, merchants and mall employees. Resolves safety hazards including, but not limited to the following: Liquid Spills Foreign Substances Observes merchant operations like opening and closing times. Acts as a guest service representative in providing information to all visitors, merchants and center employees. Prepares accurate and legible written reports which reflect patrol efforts and observation. Responds to different types of calls for service from customers, visitors, merchants or mall employees. Escorts Mall employees if requested Responds to Medical Emergencies Discourages disruptive or disorderly conduct upon encountering such behavior among customers, visitors, merchants or mall employees. Observes individuals committing criminal acts, request police assistance and maintains control of the situation until police arrive. Operates fire and safety equipment. Patrols parking lot to deter crime, endure customer safety, and address concerns.