Shift Lead (Sbarro)

Sbarro is seeking a motivated and dependable Shift Lead to help lead our team in a fast-paced restaurant environment. In this role, you will support daily operations, guide team members, and help ensure every guest receives high-quality food and excellent service. If you enjoy leading by example and working in a high-energy team setting, we want you on our team!

Key Responsibilities:

Lead and support team members during shifts to ensure smooth and efficient restaurant operations Delegate tasks and help maintain productivity, teamwork, and positive morale Deliver outstanding customer service and resolve guest concerns professionally and quickly Ensure all food items meet Sbarro standards for quality, taste, and presentation Maintain cleanliness and organization throughout kitchen, prep, and dining areas Follow and enforce food safety, sanitation, and health regulations Assist with opening, closing, and daily shift procedures Support cash handling, register operations, and shift accountability Assist with inventory, stocking, and minimizing food waste Train and coach new and existing team members on company standards Ensure kitchen equipment is operating properly and report any issues to management Support management in achieving daily operational goals Requirements Previous restaurant, food service, or customer service experience preferred Leadership or supervisory experience is a plus Strong communication and teamwork skills Ability to multitask in a fast-paced environment Positive attitude and strong work ethic Ability to stand for long periods and lift up to 50 lbs as needed Flexible availability, including nights, weekends, and holidays preferred Benefits Competitive weekly pay Flexible scheduling Health, dental, and vision benefits available for eligible team members Paid time off for eligible employees