THE POSITION

Are you interested in supporting policy work that strengthens services across the Commonwealth? The Human Services Analyst position within the Office of Mental Health and Substance Abuse Services offers an opportunity to support important statewide behavioral health programs. This role gives you the chance to apply research skills, work with policy, and help strengthen services for individuals and families. You will collaborate with dedicated professionals to improve policies that guide care across Pennsylvania. Step into a role where your efforts help shape meaningful change!

DESCRIPTION OF WORK

This position supports the development, interpretation, and improvement of behavioral health Medicaid policies. It involves reviewing legislation, analyzing program operations, and providing guidance on policy and regulatory requirements. As a Human Services Analyst in the Division of Behavioral Health Medicaid Policy, you will perform the following duties:

Policy Analysis:

Review proposed laws and regulations and determine impacts on behavioral health Medicaid programs

Program Evaluation:

Assess program operations and recommend changes to improve efficiency and effectiveness

Document Development:

Prepare and interpret planning documents, policy memos, bulletins, and related materials

Consultation Support:

Advise staff on system changes, policy interpretation, and program requirements

Compliance Review:

Conduct readiness reviews and evaluate provider and managed care organization compliance

Data Interpretation:

Analyze system data to ensure policies are applied accurately and recommend solutions to identified issues Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

Telework:

You may have the opportunity to work from home (telework) part-time up to 3 days per week. You will be required to report in person to the listed work site 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary:

In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. This position is not subject to the provisions of a collective bargaining agreement or memorandum of understanding. You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Method:

Applicants must meet the following method to be considered for this vacancy: Promotion Without Exam Promotion Without Examination (PWOE): Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications: Income Maintenance Caseworker Program Analyst 1 Business Analyst 1 Medical Assistance Program Technician Supervisor Child Support Enforcement Specialist ChildLine Caseworker HIPP Operations Specialist Social Worker 1 Therapeutic Activities Worker Third Party Liability Specialist Third Party Liability Agent Residential Services Worker Forensic Therapeutic Activities Worker Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination. The promotion without examination requirements are issued in accordance with merit system employment regulations. Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. Applicants must have a minimum of one year in the next lower classes by the posting closing date with no break in service. How to

Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

• Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

• Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply.