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Program Manager, CBP SOD Support
Career Insights for Policy Analyst
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What they do
A Policy Analyst provides expertise on government policy in a particular area. Gathers background information on issues and tracks legislative initiatives. Works with or advises elected officials, non-profit organizations on interest groups involved with the legislative process.
$153,659 / year median in the U.S.
+12% projected growth
Job Description
Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Technical Writing Assistant to support U.S. Customs and Border Protection (CBP) in the development, maintenance, and lifecycle management of agency policy documentation. This is a 100% remote position supporting a mission-critical federal customer. The ideal candidate should possess exceptional organizational skills and an eye for detail that catches what others miss. Success in this role requires precision over volume — accurate citations, clean formatting, disciplined version control, and clear tracking of where every document stands in the review and approval cycle. The Technical Writing Assistant serves as the day-to-day steward of a large policy library, fielding research requests from government stakeholders, validating the authorities that underpin existing policy, formatting documents to CBP-approved standards, and shepherding materials through routing and concurrence.