Personnel Security Analyst Personnel Security AnalystAs a Personnel Security Analyst, you will provide personnel security support and resolution of issues of low and medium complexity in a collaborative team office environment. In this role, you will assist the Government in operating a responsive and professional call center to address inquiries from the customer base in a timely manner. You will provide exceptional customer assistance and information to officials within the stakeholder base requiring personnel security services. Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry.

Security Clearance:

Secret EligibilityLocation:

Aberdeen, MDResponsibilities:

• Validate and process incoming investigation requests through the Personnel Security Investigation Portal (PSIP).
• Process incoming mail and hard copy fingerprint (FP) cards.
• Review e-QIP investigation form (SF-85, SF-85P, and SF-86) submissions to ensure compliance with ISP standards.
• Communicate with applicants to assure form standards are met for submission.
• Provide Customer Support Center (CSC)/help line services to applicants and requesters.
• Perform e-QIP Reviews for US Army Recruiting Command (USAREC).
• Process case terminations
• as investigation requests are identified as no longer required by requester or investigation request exceeds PSI-CoE allowed completion time.
• Submit initial and reinvestigation requests to the Investigation Service Provider (ISP).
• Assure that all required documents are complete and attached to the investigation request at submission.
• Screen investigation requests for derogatory information for the Continuous Evaluation (CE) program.

Minimum Requirements:

• Must have a High School diploma.
• Must have experience using Microsoft Windows based operating system (currently Windows 10) with the Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Must have customer service experience.
• Must be able to obtain (or have the ability to obtain) and maintain a Secret security clearance, based on a Tier 3 (T3) level (formerly NACLC) or equivalent investigation.

Preferred Qualifications:

• Attention to detail
• able to pinpoint minute discrepancies with precision.
• Intellectual
• able to memorize standards to assure conformance.
• Adaptability
• able to relearn and assimilate new processes.
• Strong work ethic
• able to work independently and open to constructive feedback.
• Dependable
• able to meet performance and quality standards as set.
• Excellent communication skills
• must communicate professionally and concisely with applicants and requesters.