Global Transportation Analyst

The Global Transportation Analyst - Import Ocean & Customs is responsible for executing and managing inbound international ocean shipments from origin to final delivery, with a strong focus on customs clearance, compliance, and landed cost accuracy. This role ensures shipment visibility, resolves in-transit and customs exceptions, and holds freight forwarders and customs brokers accountable to service, cost, and reporting expectations.

Duties/Responsibilities:

Import Ocean Execution Manage shipments from booking through final delivery Track key milestones (CRD, ETD/ETA, LFD) and resolve delays Align bookings with supplier readiness to prevent rolled cargo Customs & Compliance Coordinate timely, accurate customs clearance Validate HTS, duties, tariffs, and documentation Resolve holds, CF28/CF29s, and support tariff programs Exception Management Own daily exceptions (missing sailings, CRD changes, customs mismatches) Drive same-day resolution and communicate risks Forwarder & Broker Management Ensure complete, accurate shipment reporting Hold partners accountable for execution and escalation Cost & Data Accuracy Validate freight and accessorial charges (no unauthorized costs) Ensure customs values are accurate in ERP prior to receiving Reporting Maintain shipment visibility and performance reporting Analyze delays, cost drivers, and partner performance Container Utilization Optimize container load efficiency (CBM, weight, cube utilization) Identify and correct underutilized shipments

Required Skills/Abilities:

Strong analytical skills; proficient in Microsoft Excel, Word, and PowerPointEffective verbal and written communication skills Effective communication skills and the ability to work independently General negotiation skillsProficient in ERP systems Experience with HTS tariff codes, international customs compliance, global shipping documentation, and import/export processes Comfortable working with customs brokers, freight forwarders, and international logistics providers

Education and Experience:

Bachelor's Degree in business, supply chain, logistics, or quantitative fields or equivalent work experience 3+ years of industry supply chain, inventory management, forecasting, procurement, or logistics experience

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Compensation Package Strong benefits Multiple medical plans including HSA availability with company contributions Company paid disability & life insurance coverage Generous 401k matching Competitive pay Casual atmosphere/dog-friendly environment