Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Illinois State Board of Education

Complaint Investigator

Pay: $64,322–$109,467/yr

Posted: 4 weeks ago

Location: Springfield, IL (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Academic / Guidance Counselor

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Illinois data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Academic or Guidance Counselor provides guidance to students in elementary, middle and high schools to help them succeed academically and socially. Works with school teachers and administrators to address problems that affect student performance, and identifies resources for students and families. Helps high school students to plan academic course work and advises on the college search and application process.

$72,170 / year median in Illinois

+8% projected growth

Explore Career

Job Description

Complaint Investigator Illinois State Board of Education

3.5 Springfield, IL Job Details $64,322
$109,467 a year 10 hours ago Qualifications School experience Experience working with individuals with disabilities Special education law School legal knowledge Public school experience Working with students Working with children with disabilities Disability rights laws Full Job Description Complaint Investigator (Principal Consultant #1627) Inventory # 1627 Location Springfield or Chicago Union IFSOE Department Special Education Anticipated Starting Salary Range $64,322•$81,284 Full Salary Range $64,322•$109,467 Office Hours Monday•Friday 8:00 a.

5:00 p.

m. Posted Date June 30, 2026 Closing Date Open Until Filled Reporting to the Director, is responsible for complaint investigations, technical assistance, and projects that provide supports to districts regarding special education. Duties and Responsibilities Conducts complaint investigations and provides technical assistance to other program staff to ensure consistency in the interpretation and application of federal and state requirements for special education services. Assists with the implementation of the complaint investigation system, the development of necessary processes and procedures for investigating complaints, maintenance of documentation necessary for federal compliance and other administrative functions necessary to carry out the state and federal requirements, and conducting training for new complaint investigators. Assists in the development and maintenance of systems and projects in order to meet the board goals and provide supports to districts and schools regarding special education services. Participates in the departments regulatory functions of general supervision and serves as an Agency representative and provides technical assistance regarding collection and reporting of data including the development and implementation of activities associated with the State Performance Plan and Board goals. Serves as the Agency representative and provides technical assistance regarding IEP forms. Performs other duties as assigned. Required Qualifications Master's degree or higher in Special Education, Pupil Personnel Services (School Counselor, School Psychologist, School Social Worker), or related services, or, a Bachelor's degree in one of these areas plus two years of relevant professional experience. (COPY

OF TRANSCRIPTS REQUIRED AT TIME OF APPLICATION

) Five years of experience providing special education, pupil personnel services and/or related services to students with disabilities in public schools. Working knowledge of federal and state laws and regulations regarding students with disabilities. Ability to communicate clearly verbally and in writing. Working knowledge of procedural safeguards for students with disabilities. Preferred Qualifications Experience providing special education, pupil personnel services and/or related services to students with disabilities in both elementary and secondary schools. Experience working with students from diverse social and cultural backgrounds. Experience in a variety of educational settings. Knowledge of methods, practices and procedures for serving students with disabilities in the least restrictive environment. Knowledge of practices and procedures for serving students with disabilities from diverse social and cultural backgrounds. Ability to perform technical writing.