An Academic or Guidance Counselor provides guidance to students in elementary, middle and high schools to help them succeed academically and socially. Works with school teachers and administrators to address problems that affect student performance, and identifies resources for students and families. Helps high school students to plan academic course work and advises on the college search and application process.
Reports to the Director of the EOF, follows policies, procedures and guidelines to independently perform required functions and coordinate holistic services to assist in the achievement of EOF program, departmental, and college-wide IEP goals and objectives.
SPECIFIC DUTIES AND RESPONSIBILITIES
Provide a structured on-going academic, career, transfer, financial, and personal counseling for assigned EOF student cohort. Access and use college data management systems to maintain student information, advisement contacts, referrals, and program data, as well as prepare an end of semester report and a variety of other reports as needed. Monitor and track EOF students' academic performance and progress and provide advisement (including e-advisement). Work closely with the Director to contribute to the design, coordination and implementation of effective strategies to assist with EOF student persistence and retention efforts. Maintain an EOF student caseload and advisement schedule campus-wide. Refer students to appropriate resources both on and off campus. Compile and study occupational, educational, and economic information to aid EOF student cohort in developing and attaining vocational and educational objectives. Develop and facilitate gender-based student empowerment initiatives to support personal development, leadership skill development, and development of academic behaviors that enhance student success. Collect and analyze data each semester to use in co-developing and co-facilitating empowering workshop offerings for EOF students. Identify and facilitate implementation of various workshops on college success to enhance the retention of EOF students with a focus on second year students. Serve as student advocate for scholastic standings and student conduct hearings. Assist with recruitment efforts at both on- and off-campus locations; some evenings and weekends may be required. Work closely with the Director to complete and submit reports on student counseling, referrals, program accomplishments, budget management, areas of improvement and annual action plans. Establish, develop, and maintain positive working relationships with high school guidance counselors, foster care case workers, and other relevant community advocacy groups to help further advance the mission of EOF. Work collaboratively with personnel in Academic Affairs and across the Enrollment Management and Student Success Division to identify areas to be developed and improved with the EOF student population (e.g., critical thinking, study skills, test-taking, etc.). Answer telephones and provide supporting program or college information to students. Maintains a working knowledge of all type of financial aid available to students, and the rules and regulations governing them. Maintain the overall daily operation of the EOF program in the absence of the EOF Director. Attend training programs and serve on campus-wide committees as required. Perform other related duties as assigned by the Director.
OVERALL PURPOSE AND RESPONSIBILITY
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
MINIMUM QUALIFICATIONS
Education Required:
Bachelor's Degree in Psychology, Sociology, Counseling, Higher Education or a related discipline. Master's Degree preferred. Years of experience will be considered in lieu of education level.
Experience Required:
At least two years of professional experience in college level academic counseling, career counseling and/or financial advisement. Skills/Abilities /Knowledge /
Other Requirements:
Demonstrated competency working effectively with diverse student populations including first generation college students and students from low socio-economic backgrounds. Demonstrated ability to counsel and effectively handle student crisis situations (e.g., death of a loved one, homelessness, depression, etc.). Superior interpersonal and written communication skills. Ability to adapt to and promote the mission of a comprehensive community college. Demonstrated proficiency in use of computers and diverse databases. Demonstrated ability to work as a productive member of a high-performing team. Experience working with an ethnically diverse population is desirable.
INSTITUTIONAL EFFECTIVENESS
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
