Homeless Outreach Specialist

Qualifications

HOMELESS OUTREACH SPECIALIST

This recruitment is open until the position is filled. First review of applications will occur on May 28, 2026.

Pay Grade:

107

Hourly Salary Range:

$24.326923 - $35.865385 The successful candidate's placement in the salary range will depend upon previous experience in a similar role. The City of Tempe offers a comprehensive benefits package including: 13 Paid Holidays and 1 Personal Day Vacation Accrual starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service. Sick Leave Accrual; 8 hours/month Medical, Dental and Vision Benefits Wellness Program Discount on health premiums Medical Reimbursement Program; $61.16/month Tuition Reimbursement; $6,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution Position is eligible for up to 24 hours of floating holiday leave To view the employee benefit summary, please visit: Employee Benefit Summary Department /

Division:

Community Health and Human Services /

Social Services Job Type :

Full-Time Regular This position is classified as safety sensitive. Employees in safety sensitive positions are prohibited from all marijuana usage whether medical or recreational.

Schedule:

Sunday through Wednesday 2:00 p.m. to 12:00 a.m. (4/10 schedule)

Job Number:

RC#902460 DESCRIPTION / ESSENTIAL

FUNCTIONS

This position provides information and resources for shelter, detox, substance abuse, domestic violence, mental health services, case management, and housing solutions to the homeless and other vulnerable individuals in need. Offers transportation services to detox facilities, hospital and doctor's appointments, and shelter locations. Assists individuals in obtaining personal legal documents such as IDs, social security cards, and birth certificates. Duties include, but are not limited to the following Responds to community requests for services and resources regarding homelessness received by the Care/HOPE line or via email. Assist individuals experiencing homelessness complete applications and referrals for appropriate housing options and shelters. Conducts daily field outreach, directly speaking with individuals experiencing homelessness. Assist clients in obtaining vital documents and health documentation. Coordinates solutions for individuals seeking transportation, medical, and other primary care support. Collaborates with City departments to address issues related to unsheltered individuals and provides ongoing communication to neighborhood groups, businesses, and other affected parties regarding homelessness issues and resources. Manage documentation of engagements and regional housing coordination in electronic systems. Track encampments, inputting details on individuals and documenting interactions. May perform responsibilities of a similar nature and level as assigned.

REQUIREMENTS

Experience:

One (1) year of experience in homeless outreach, social services or related experience Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant's full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

High school diploma or GED. Professional Licensure and/or

Certifications:

Valid driver's license

Additional:

Applicants considered for this job classification must pass the following: Criminal history review Post offer/pre-employment drug and alcohol screen Post offer/pre-employment physical For a complete list of City of Tempe job descriptions go to: Job Descriptions | City of Tempe, AZ This position is FLSA Non-Exempt which means employees are eligible for overtime compensation and/or compensatory time Employees in this position are represented by the United Arizona Employee Association (UAEA)

EQUAL EMPLOYMENT OPPORTUNITY

: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.