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DVOP Government Operations Consultant II Requisition No:

882733

Agency:

Commerce Working Title:

DVOP GOVERNMENT OPERATIONS CONSULTANT II

-

Pay Plan:

Career Service Position Number:

40043183

Salary:

55,000.00

Posting Closing Date:

09/15/2026 POSITION

LOCATION

Titusville, FL (relocation benefits are not available for this position)

Qualifications:

No minimum education required As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.

S.C.) Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans'' Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.

• IAW the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired DVOP specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment.
• The incumbent must possess or obtain certification as a Workforce Professional within 60 days of appointment to this position.
• Required to travel locally and must have access to transportation.

Required Knowledge, Skills, and Abilities:

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans' preference in employment and workforce services.
• Knowledge of veterans' re-employment rights.
• Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals.
• Knowledge proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint.
• Knowledge of basic sales principles and skills.
• Knowledge of workforce plans and business/management principles.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the principles and techniques of customer service.
• Knowledge of the basic principles of counseling and case management.
• Skilled in group presentations or workshop instruction and/or facilitation.
• C ommunicate in individual and group settings, both verbally and in writing.
• P rovide customer service.
• P romote and market the Career Center.
• D eal with the public
• W ork as part of a team.
• E stablish and maintain working relationships with others.
• U tilize problem-solving techniques.
• C onduct interviews.
• W ork independently by planning, organizing and coordinating work assignments.
• P repare reports to include recording, evaluating and analyzing data.
• U nderstand and apply applicable rules, regulations, policies and procedures.

Preferred :

• A bachelor's degree from an accredited college or university.
• Professional or nonprofessional experience in areas related to employment security, or administrative experience, or reemployment assistance policy may substitute on a year-for-year basis for the preferred college education.

THIS IS A VETERAN FUNDED POSITION

. Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans ; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants claiming veteran preference must provide a copy of their DD-214 Member 4 copy and when claiming disabled veteran preference must provide a copy of their DD-214 Member 4 copy AND statement of disability from the Veteran's Administration. Applicants applying must ensure that required military documents, DD-214 Member 4 copy and

CURRENT U.S.

Department of Veterans' Affairs (VA) statement of disability letter are submitted prior to closure of job announcement .

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

Summary of Responsibilities:

This position serves as a Disabled Veterans' Outreach Program (DVOP) Specialist responsible for providing outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. Confer with supervisor to assist in identifying improvement processes and develop solutions for JVSG program. Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 05-24 through a case management process. The following duties are included in this code: Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP. Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency. Provides individualized case management to eligible veterans and eligible spouses with Significant Barriers to Employment (SBEs), including: supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support; conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training. Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management. Coordinates with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with SBEs. Assures compliance inside the Department of Commerce management information system by recording accurate and complete case management activities and case notes. Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements. Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy. Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs' and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.