QP I Am Hope Agency LLC Durham, NC Job Details Full-time $22 - $25 an hour 1 day ago Qualifications Supervisory support in social service case management Incident reporting compliance Care plan evaluation Staff supervision Addiction counseling Management Experience working with individuals with neurodevelopmental disorders Team supervision Abuse and neglect policy adherence Quality of care (regulatory compliance area) Social service program staff supervision Group therapy Experience working with individuals with cognitive disabilities Incident Reporting Client rights in caregiving Clinical case management Care planning in social services Overseeing care coordination Social service program quality assurance Team training Coordination of services case management method Intellectual disabilities support Quality improvement Mental health counseling Working with individuals with mental health conditions Mandated reporting laws Social work care coordination Experience working with individuals with intellectual disabilities Individual counseling Disability services experience Full Job Description Position Summary The Qualified Professional (QP) provides professional oversight, coordination, supervision, monitoring, and quality assurance for services delivered to individuals with intellectual and developmental disabilities (IDD), mental health needs, and/or substance use needs, as applicable to the agency's service array. The QP promotes person-centered, safe, effective, and properly documented services consistent with each individual's assessed needs, service plan, and applicable North Carolina requirements. North Carolina Qualification Requirements The individual designated as a QP must meet an applicable North Carolina qualification pathway and must have the knowledge, skills, abilities, education, and qualifying experience appropriate to the population served. Qualification documentation must be verified and maintained in the personnel record before QP designation. A master's degree in a human services field with the qualifying experience required for the population served; A bachelor's degree in a human services field with the qualifying experience required for the population served; A bachelor's degree in a field other than human services with the additional qualifying experience required by North Carolina rules; An applicable professional license, provisional license, certificate, registration, or permit when qualifying through a professional credential pathway; or An applicable associate degree in a human services field from a community college plus at least two years of qualifying supervised

MH/DD/SAS

experience with the population served, when all current North Carolina requirements for that pathway are met. Required Experience and Competency Documented experience working with the specific population served by I Am Hope Agency LLC. Experience with person-centered planning, goal implementation, progress monitoring, service coordination, and documentation review. Ability to recognize and respond appropriately to health, safety, behavioral, rights, and service-delivery concerns. Experience providing guidance, training, supervision, or professional oversight to direct-support personnel, when required by the service. Knowledge of confidentiality, incident reporting, abuse/neglect/exploitation reporting, individual rights, community integration, and quality improvement. Essential Duties and Responsibilities 1. Provide professional oversight for assigned individuals, staff, and services. 2. Review assessments, person-centered plans, goals, strategies, authorizations, and service documentation. 3. Monitor progress toward individual goals and identify changes in needs, risks, or supports. 4. Complete required supervisory contacts, observations, reviews, and follow-up activities. 5. Guide and support direct-care staff in implementing individualized services correctly and consistent. 6. Review progress notes and related records for accuracy, completeness, timeliness, and consistency with the service plan. 7. Participate in treatment and support-team meetings and coordinate with families, guardians, care managers, healthcare professionals, and other authorized providers. 8. Ensure individuals are treated with dignity, respect, privacy, choice, and person-centered consideration. 9. Identify service deficiencies and assist with corrective action, staff retraining, and quality-improvement activities. 10. Follow agency procedures and applicable requirements for incidents, emergencies, confidentiality, documentation, health and safety, and mandatory reporting. 11. Maintain professional competency and complete all required orientation, annual, population-specific, and service-specific training. Personnel File Verification Before an employee is assigned QP responsibilities, I Am Hope Agency LLC will verify and maintain documentation supporting the individual's qualifications. Documentation may include a resume/application, verified educational credentials, applicable professional license or certification, employment verification, records of supervised qualifying experience, training records, and other documentation demonstrating competency with the population served.

Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Work Location:

In person