Community Resources Specialist Sunnyside Community Services - 3.5 Sunnyside, NY Job Details Full-time $52,000 - $55,000 a year 9 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance 403(b) Life insurance Paid sick time Qualifications Bachelor's degree Full Job Description The Community Resources Specialist on the NYCBenefits team is instrumental in supporting immigrant New Yorkers and low-income adults. The role encompasses guiding these community members through the intricacies of public benefits programs such as SNAP, One-Shot Deals, Cash Assistance, and more. The Community Resources Specialist will also ensure clients are connected to a broader array of services offered by Sunnyside Community Services (SCS), including internal referrals to Adult & Immigrant Services and diverse SCS programs like home care, senior caregiving, and after-school programming for their family members. This position is key to building a comprehensive support network that addresses the multifaceted needs of SCS clients in a holistic and empathetic manner. Responsibilities Client Engagement and Case Management Engage immigrant New Yorkers and low-income adults in one-on-one sessions to identify their unique needs and create tailored support plans. Manage a growing caseload of clients by monitoring clients' application status as well as economic and other factors to provide ongoing application support or suggest additional interventions. Increase caseload by 20 new clients each month Guide clients through the NYCBenefits screening, application, and appeals process. Advocate with city agencies on behalf of clients to ensure access to eligible benefits. Maintain regular communication with clients about their benefits application progress and assist with recertifications. Facilitate internal referrals to other Adult & Immigrant Services and SCS programs, such as home care, senior caregiving, and after-school programs for clients' family members. Data Management and Reporting Collect, maintain, and manage comprehensive electronic files and programmatic data using internal databases. Document detailed case notes and track participant demographics and assessments. Assist the Program Director with report preparation and data analysis for program evaluation and improvement. Community Engagement and Advocacy Participate in focus groups and support sessions for clients under the guidance of the Program Director. Engage in advocacy efforts relevant to the needs of our participants, including rallies, phone banking, and campaign activities. Additional Duties Perform other related duties as needed to enhance the effectiveness of the NYCBenefits team and the SCS mission. Qualifications Bilingual required; Spanish preferred. Bachelor's degree in social work or a related field, plus 2-3 years relevant experience. Excellent interpersonal skills, including oral and written communication. Flexibility, patience, resourcefulness, a willingness to learn, and an ability to work independently and creatively.

Schedule:

Full-time (35 hours per week)

Salary:

$52,000 - $55,000 Reports to: Program Director, Community Resources SCS offers an

Excellent Benefits Package:

Comprehensive medical, dental, and vision insurance 403(b) retirement plan with employer contribution Flexible spending account and transit checks Employee Assistance Program 20 paid vacation days and 12 paid sick days per year 12 paid holidays Six personal/floating days Life insurance Long-term disability How to Apply If interested, please send your resume and cover letter to Anonna Ahmed at . All positions at Sunnyside Community Services are filled without regard to race/color, religion/creed, national origin, age, sex/gender, sexual orientation, gender identity or expression, disability, pregnancy-related condition or lactation, military/veteran status, marital status, familial status, caregiver status, sexual or reproductive health decisions, height, weight, status as a victim of domestic violence/stalking/ sex offenses, predisposing genetic characteristic, immigration or citizenship status, prior arrest or conviction record, credit history, salary history, unemployment status, pre-employment marijuana testing, union affiliation/activity, or for reporting or opposing discrimination on these bases or for reporting or opposing violations of workplace health and safety, pay equity or practices, or for participating in any internal or any legally protected status listed in the New York City Human Rights Law (NYCHRL). All are encouraged to apply. Sunnyside Community Services strives to address, explore, and educate all our stakeholders about the diversity of human experience and to advance and integrate racial equity and social justice into all organizational policies and programs. We believe that everyone, regardless of who they are or what they do for the organization, should feel equally involved and supported. Sunnyside Community Services represents a commitment to considering the whole person and how systemic barriers and access to opportunities can affect their well-being. Equal Opportunity/Affirmative Action Employer