Department:

Learning Commons Location:

Western Campus Reports To:

Program Manager, Testing and Tutoring Recruitment Type:

External/Internal Requisition ID:

req6536

Employment Type:

Part-Time Support Staff Union Position:

Non-Union Work Schedule:

(M-F 9am - 1pm, or 5pm-8pm M-R & 9am-2pm Sat)

Number of Openings:

Job Description:

SUMMARY Provides comprehensive support and tracking for math students from the point of placement through completion of college-level math. Responsible for outreach, communications, and on-going coaching to provide a human connection for students.

ESSENTIAL FUNCTIONS

Provides case management support from point of placement through completion of college-level math Facilitates non-credit seminars and/or small group support for math remediation Monitors student performance, using various tools including online adaptive learning software, tutoring databases, and other college systems Coordinates with Enrollment Management team for college-wide case management, outreach, and student progress tracking Compiles data and presents reports on student progress Recommends and refines processes to support students in math remediation Supports students with technical components of creating accounts to access online tools Guides students as they navigate through online resources to provide support in preparation for placement testing Collaborates with math faculty to support students within and outside the traditional and non-traditional classroom Collaborates with , deans, Student Affairs, Campus Success Specialists, and Counseling faculty to provide individualized support and services to math students Plans and implements new targeted strategies for math students May facilitate workshops in multiple formats and modes Collaborates with Student and Academic Affairs colleagues to streamline and deliver pre-enrollment placement testing and related processes May support the Assistant Dean/Director in management of math tutoring spaces Works collaboratively with student peer tutors/coaches Performs other duties as assigned

REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING

Bachelor's degree in a related field Minimum of three years of demonstrated relevant professional experience Demonstrated experience making sound decisions that affect a work unit or team Demonstrated experience requiring diverse problem-solving methods in a variety of situations KNOWLEDGE, SKILLS and

ABILITIES

Possess basic knowledge of fundamental Math coaching concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus Possess excellent written, verbal and interpersonal communication skills Possess strong organizational and time-management skills Demonstrated creative thinker and a problem solver Ability to work accurately with great attention to detail Possess basic-level project management skills Possess intermediate-level skills with Microsoft Outlook, Word, Excel, and PowerPoint Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity Ability to develop and maintain relationships with key contacts to enhance workflow and quality Possess sensitivity to respond appropriately to the needs of students and the community

COMPETENCIES CRITICAL COMPETENCIES

Service Focus Communication Quality of Work

VERY IMPORTANT COMPETENCIES

Collaboration Time Utilization

IMPORTANT COMPETENCIES

Adaptability Continuous Improvement

PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING

Master's degree in a related field Demonstrated College teaching experience and/or background in Math Demonstrated experience using online learning systems, such as

ALEKS, ALEKS

PPL, Pearson, and Blackboard Demonstrated experience working at a community college Demonstrated experience working with students in development Math Demonstrated experience/expertise working with students with learning disabilities or special education

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The work is performed in a normal, professional office environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Set-Rate Non-Bargaining Part-Time Position:

This is a Part-Time Non-Bargaining Unit Position, with the following

Set Rate of Pay:

$20.91/ hour. Special Instructions to

Applicants:

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement:

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. 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