Service Coordinator I - Erie County Service Coordination Unlimited Inc - 4.5 Erie, PA Job Details Full-time $21 - $24 an hour 20 hours ago Benefits Opportunities for advancement Qualifications Driver's License Full Job Description

• This position requires travel in Erie counties and surrounding areas.
• Sign On Bonus available
• Pittsburgh Post Gazette 2025 Top Workplaces Winner!

View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/ Join Our Team as a Service Coordinator I! Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!

About Us:

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

View our careers page here:

https://www.sc-unlimited.org/careers

Key Responsibilities:

Service Coordination:

Assess, identify, secure, and monitor services for program participants based on their unique needs.

Participant Support:

Respond to participant needs through various communication methods and remain attentive to their requirements.

Compliance:

Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.

Documentation:

Document each visit and contact in a detailed and person-centered manner in all required systems.

Training & Support:

Provide necessary training and support to participants and consumer employees in managing direct care services.

Database Management:

Maintain and utilize internal databases to track participant information and encounters.

Assistance:

Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.

Company Values:

Demonstrate company values consistently in all interactions and duties.

Qualifications:

Education:

Bachelor's degree

REQUIRED

(in social work, psychology, or related fields preferred). Practicum experience is a plus.

OR Experience:

At least three years in a social service or healthcare-related setting

REQUIRED.

Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred

Skills:

Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.

Technical Skills:

Proficient in using computer systems and technology relevant to the role.

Physical Demands:

Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.

License:

Valid driver's license and dependable means of transportation. Must be able to travel throughout Erie and surrounding counties. Why Join Us?

Impactful Work:

Make a real difference in the lives of individuals in your community.

Supportive Environment:

Work with a team that values collaboration, inclusivity, and personal growth.

Professional Development:

Opportunities for continuous learning and career advancement.

Competitive Benefits:

Enjoy a comprehensive benefits package that supports your well-being. Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!