Our efforts have been consistently recognized!

Recent Awards:

Philadelphia Top Workplaces

• 2023-2025 Best & Brightest Companies to Work for in the Nation
• 2012-2025 Best & Brightest CEOs in the Nation
• 2025 Do you have a passion for making a difference in someone's life?

Are you goal driven? Then the Eligibility Case Manager (Career Advisor) is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers. Responsibilities

• Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers
• Complete eligibility determinations for individuals seeking services
• Understand both the Youth and Adult/Dislocated Worker programs and provide case management for both populations
• Maintain all dual enrollments for the Youth/A/DW Programs
• Support the operation of the Career Resource Center (CRC) at least one full day of each work week
• Provide individualized basic skills assessments and identify employment goals based on career interest, ability, and personal development considerations
• Provide offsite enrollment opportunities and support with educational facilities and/or employers as assigned for both the youth and adult programs
• Conduct Case Management duties, determine program eligibility and maintain compliance with funder and Workforce Innovation & Opportunity Act guidelines for all WIOA programs
• Contact employers and post-secondary education opportunities
• Conduct intake during orientation sessions with all job seekers in attendance
• Build one-on-one working relationships with youth and adults to assist in mitigating challenges to obtaining and retaining employment.
• Enroll youth participants in the program via the CWDS application
• Meet regularly with all active Youth participants providing career exploration, guidance and counseling
• Provide individualized and holistic support to each participant tailored to their specific needs
• Actively recruit WIOA youth eligible candidates to enroll in the youth program.
• Provide offsite enrollment opportunities and support with educational facilities and/or employers as assigned.
• Provide referrals to community partners when appropriate
• Develop Individual Service Strategy and Individualized Employment Plans based on participants strengths and goals
• Contact employers/post-secondary education opportunities
• Establish detailed documentation of all client records to maintain organized database and generate all project reports as needed
• Work closely with leadership and the Performance Analyst to be sure all activities are updated, and participant information is entered into all appropriate databases and files
• Engage youth in the Youth Fourteen Elements (career counseling, goal setting, entrepreneurship, financial navigation, training, paid work experience, literacy development, GED, mentorship, tutoring, etc).
• Refer to financial navigator and community resources as appropriate
• Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information
• Administer suitability assessments for individuals pursuing training opportunities
• Complete necessary WIOA data entry requirements on CWDS
• Maintain participant files in accordance with state and local regulations
• Provide follow-up activities according to program guidelines
• Represent EDSI on various committees and workgroups as assigned
• Presents participant ITA applicants during training approval meetings
• Understands WIOA Title I Performance Metrics and maintains a caseload that meets the metrics of the contracts
• Meets weekly with leadership and performance to review case load
• Counsels, motivates, and encourages job seekers in advancing employment, training, and retention goals and provides support in resolving issues that may impede successful job placement and retention
• Understands Title I Adult, Dislocated Worker, Youth, and Opioid Grant requirements Qualifications
• Experience providing excellent service to jobseekers and employers
• Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
• Ability to prioritize tasks and document all aspects of services provided
• Demonstrated communication, analytical, and interpersonal skills
• Bachelor's degree or equivalent experience preferred
• Knowledge of Microsoft Office programs
• A valid driver's license and clean driving record required Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.

Job Type:

Full-time Pay:

$48,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Parental leave Professional development assistance Vision insurance

Work Location:

In person