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The Literacy Council of Lancaster-Lebanon

Student Success Coach

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What they do

A Career Counselor works with adults of all ages to plan career choices and access the education and training needed to support a career. Gives skills assessment and aptitude tests to clients. Provides job search assistance or training for general workplace skills. Provides referrals for workplace literacy, academic or job training programs, or direct job referrals.

$59,838 / year median in Pennsylvania

+3% projected growth

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Job Description

Student Success Coach Lancaster, PA 1 DAYS AGO 22835886 Summary Lancaster, PA Hybrid $24.00 - $24.00 per Hour 1 Years Experience Bachelor's degree No Commission 37.50 hours per week / Day Shift / Full-Time Description Student Success Coach The Literacy and Learning Success Centers provide opportunities for lifelong learning and learning for life. We empower adult learners to build essential skills that help them transform their lives, support their families, and strengthen their communities. Our programs include Adult Basic Education (ABE), High School Equivalency (HSE), English as a Second Language (ESL), and career navigation services. We are looking for a Success Coach to join our team. This role is essential in supporting adult learners in our Lancaster and Lebanon county offices as they navigate enrollment, overcome barriers to participation, and plan transitions into employment, training, or further education. Key Responsibilities Responsibilities include, but are not limited to: Provide orientation and assessment to support student enrollment in Success Center programs Collaborate with staff and community partners to place students in appropriate classes and services Meet individually with students (in-person and/or remotely) to: o Identify and address barriers to participation o Connect students with community resources o Establish and monitor academic and career goals Provide ongoing advising and follow-up to track student progress and support persistence Maintain accurate, timely records and case notes in the program database Evening hours required Qualifications Bachelor's degree in a related field (Education, English, Social Work, or similar) Experience working with adult learners, including case management and/or instruction Strong technology skills, including proficiency in: o Microsoft Office (Outlook, Teams, SharePoint, OneDrive, Word, Excel) o Virtual meeting platforms Availability to work evening hours Preferred Qualities Ability to work independently while contributing effectively to a team Appreciation of working with diverse populations, with cultural awareness and respect Strong organizational and time management skills Flexibility and adaptability in a dynamic environment Excellent written and verbal communication skills Why Join Us? As part of the Literacy and Learning Success Centers team, you'll play a meaningful role in helping adult learners achieve their goals and build brighter futures for themselves and their communities. Additional Details
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