What You'll Do:

The Career & Community Navigator (Careers On The Outside/Reentry) must be skilled at creating and maintaining high quality relationships as they support and guide people through adversity, while also demonstrating the initiative and leadership required to initiate dialogue while carefully considering the impact of actions on others.

Responsibilities and activities include:

Facilitating career development and mission services to diverse users, with emphasis on individuals with a conviction histories and other justice involvement. This includes implementing work readiness coaching, group and individual instruction, resource navigation, and other services to individuals accessing Goodwill for training, career assistance, and resource navigation. This person will work with an evolving caseload to implement services, including but not limited to individual assessment, career mapping, training plan creation and execution, and general counseling to help people meet their goals. This role is responsible for the development and enhancement of partner relationships in the geographic area they are assigned to. As programs are rolled out in new communities, a critical component of this role will be to develop and foster high quality, high impact partnerships. This may require a large portion of this person's time to be spent on program recruitment, community events, and similar outreach activities. The Career & Community Navigator must be skilled at creating and maintaining high quality relationships as they support and guide people through adversity, while also demonstrating the initiative and leadership required to initiate dialogue while carefully considering the impact of actions on others. This role works extensively with partnering employers and businesses, facilitating successful job placement for program graduates. This includes job searching with and on behalf of enrolled individuals, cold calling potential employers, building and managing healthy relationships with employer partners, contributing to partner and networking databases, and working creatively and proactively to enrich the employment outcomes of all program participants. Must become fully knowledgeable about the schedule of trainings, services, and resources available through Goodwill and other community agencies, and integrates those services into information provided to participants. Perform a variety of office and administrative duties including collection of participant data and accurate record keeping, case noting, plan creation, correspondence, report preparation, expense reconciliation, etc., in an accurate and timely manner. Includes grant activity reports. Refer and connects people to other appropriate programs for assistance in a wide variety of areas as needed. Education, Experience, and Skills that are a must: We value the power of lived experience. Candidates must have personal experience navigating the criminal legal system. Individuals with prior convictions are strongly encouraged to apply. Associate's degree from an accredited college or university in human services, sociology, psychology, business management, education, or related field. High school diploma with 6 years' related experience, may be considered in lieu of Associate's degree. Minimum of 4 years of experience providing case management, career navigation, instruction, or similar supports to diverse populations in social service settings. Must have a valid NC driver's license, acceptable driving record, reliable personal vehicle, adequate vehicle insurance coverage, and ability to travel locally on a daily basis. Ability to independently negotiate competing priorities and facilitate productive relationships with diverse teams. Must have excellent researching, organizational, and communication skills. Strong computer and digital literacy skills are required, including intermediate or better skills with Microsoft Office Suite, database use, web-based learning and online job application platforms; knowledge of peripheral devices, digital platforms, tools, and software. Comfortable and effective at handling customers and situations without input from others and in alignment with organizational mission, values, and philosophies. Due to the nature of the position as a front-line human service provider, successful candidates must demonstrate the ability to be creative, self-sufficient, and proactive, with excellent critical thinking and problem-solving skills; ability to work alone, multi-task, and juggle competing priorities. Flexibility and responsiveness to frequent change is critical in this role. Must have a good command of written and spoken English, including good grammar (Bi-lingual in Spanish is strongly preferred). Must successfully pass pre-employment drug and background screens.

Pay Range & Schedule:

This position is hourly/non-exempt. Wage is $20-$23 per hour, based on position assignment, qualifications, and experience. Position is full-time. Work is generally conducted Monday-Friday, 8:00am-4:30pm, with some requirements for evening and/or weekend events. Multiple positions are available at this time and location will vary based on assignment. This will be discussed in more detail during the recruitment process. Regular travel throughout our 5-county service footprint including Alamance, Caswell, Guilford, Randolph, and Rockingham Counties will be required. Minimal remote work may be available at a future date based on performance. Perks of the

Job:

We provide an extensive benefits package for our team members that covers health care (medical, telehealth, dental, and vision), company paid life insurance, supplemental insurances (accident, cancer, disability, & critical illness), legal support, ID protection, and pet insurance. Additionally, our financial benefits include an employee discount, paid time off (PTO), 12 paid holidays, a 401(k) plan with employer matched contributions of 100% of first 5% you contribute, quarterly performance-based bonuses, paid training, employee referral bonuses, and an education assistance program of $4,000 annually. (Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)

Exempt :

No Type :

Regular Full Time Department :

810-

CDS Workforce Development Location :

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