Long-term Care Career Guide Oregon Care Partners Portland, OR Job Details Full-time $50,000 - $60,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Opportunities for advancement Qualifications Optimizing workflow processes Client relationship management Computer operation Spanish Teamwork Microsoft Excel Customer relationship building Microsoft Outlook Customer service Windows Sociology Bachelor's degree Data management Continuous improvement CRM system proficiency Customer interaction during outreach Adobe Acrobat Full Job Description

WHO WE ARE

Oregon Care Partners (OCP) provides high-quality caregiver education and workforce support for the long-term care industry, designed to create a meaningful difference in the lives of caregivers and older adults receiving care in Oregon. Oregon Care Partners is a small team of professionals committed to doing big and meaningful work to support Oregonians who care for older adults. OCP is committed to diversity, equity, inclusion and belonging, and seeks to build a diverse team to create impact in partnership with the individuals and long-term care communities we serve. OCP is mindful about what best serves Oregon communities, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of caregiving.

WHAT WE DO

Education and Training :

Our evidence-based classes foster confidence and prepare caregivers to create a meaningful difference in the lives of the people in their care. Caregivers learn to practice a person-centered approach to care that recognizes and incorporates an individual's personal history, preferences, and abilities into every aspect of care to meet their physical, mental, and emotional health needs and promote overall wellbeing. Oregon Care Partners has more than 170 virtual classes, 80 webinars and 30 in-person classes for family caregivers, direct care providers working in community-based or long-term care settings, and first responders.

Long-Term Care Workforce Development Services:

Oregon Care Careers is a free long-term care career support service inspiring the best of Oregon's workforce to join and grow a career in long-term care. Our mission is to ensure the increasing demand for quality long-term care services is met by highlighting the diverse work and career growth opportunities available within Oregon's long-term care communities. Our free personalized career guidance services make it easy to get started or take the next steps in a fulfilling career that gives dignity and quality of life to older adults who need assistance in their daily lives.

WHAT YOU WILL DO

The Career Guide will support Oregon Care Partners' mission, vision, strategic plan and goals and work in concert with the specific training initiative directors, partners, collaborators, contractors, and the OCP team. The Career Guide will support OCPs commitment to diversity, equity, inclusion, and belonging-focused (DEIB) by supporting strategies to attract, develop, and retain long-term care workers in Oregon. The Career Guide will provide personalized career guidance to help individuals understand long-term care career opportunities and training requirements, with a goal of leading to job placement or career advancement. The Career Guide will work one-on-one with individuals representing diverse backgrounds, and using a person-centered, affirming, and positive approach help individuals determine their interests and abilities and provide a wealth of useful information in key areas such as career discovery and planning, and connect individuals to additional resources, and more. The Career Guide reports to the Program Manager and supports program success by providing administrative support of all aspects of this new program ensuring smooth and efficient functioning. Responsibilities fall into the following major categories: administrative, career guidance, CRM management, technical support, and event support. This job might be for you if: You like helping people. You are patient, kind, level-headed and cool under pressure. Helping someone or teaching someone something new makes you feel good inside. You communicate clearly. You can explain just about anything to anyone, and you're comfortable communicating to contacts of all levels in writing and on the phone. You are a critical thinker. You're always observing and thinking ahead. Like a puzzle, you can connect individual pieces to the bigger picture. You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it and are not afraid to ask for help. You pay attention to details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You prefer working with a small team and individuals who want to make a difference in the lives of caregivers serving older adults. You are motivated and don't mind wearing many hats. You feel comfortable jumping in and helping whenever and wherever needed to get the job done without waiting to be asked. You're going to take ownership of the time you spend and truly make a difference. You are a life-long learner. You like learning new things, and you can learn quickly. When things change, you know how to switch gears and think on your feet.

WHAT WE'RE LOOKING FOR A

highly organized and collaborative individual with excellent communication skills and a passion for workforce development, long-term and community-based care, and to ensure diversity, equity, inclusion and belonging principles are applied throughout the operation of the Care Careers program. Education and Experience Bachelor's degree in social work, psychology, sociology, human development, counseling, or related field, or Three yeras of progressively responsible experience as an adult career counselor, case manager, or any combination of education and work experience that fulfills the requirements of the position. Must be proficient operating a computer in a Windows environment and using various productivity software including Microsoft Word, Excel, Outlook, Adobe Acrobat and PowerPoint and other software applications, hardware, and peripheral equipment. Experience using Customer Relationship Management (CRM) software and managing data. Proficiency in project management, grant-funded programs, data reporting, and process improvement initiatives Demonstrated experience and/or proficiency in customer service practices, principles and relationship building. Experience with outreach and follow-up communications. Preferred Attributes Familiarity with long-term care and community resources for older adults, adults with disabilities, and caregiving. Experience with website management and using WordPress. English/Spanish Other Desired Skills and Abilities Strong desire to understand, support, and promote the mission of Oregon Care Partners. Understand and can apply diversity, equity, inclusion and belonging principles as core values across all program activities, strategies, and relationships. Articulate communicator with demonstrated interpersonal and communication skills to interact professionally, diplomatically, and productively with colleagues, partner organizations, stakeholders, program participants and the public at all levels. Effective contributor who thrives working in a small, highly collaborative cross-functional team and fosters a spirit of cooperation and inclusion. Ability to work, meet goals, and tight timelines in a dynamic and rapidly changing environment and anticipate and plan for future needs. Must be able to travel within the state of Oregon for work related meetings, events, and outreach, including some overnight travel depending on location and event.

READY TO APPLY?

Ready to join a dynamic, inclusive, collaborative, committed team doing good? Please read this information carefully. Incomplete applications will not be considered. If you believe your lived experience, professional expertise, and areas of strength are an excellent match for this position, we encourage you to apply even if you don't meet every described qualification.

Please submit:

Cover Letter explaining in detail: Your interest in working for Oregon Care Partners. Your experience as an adult career counselor, case manager, or any combination of education and work experience that fulfills the requirements of the position. How your skills and experience have prepared you for this position. How you have promoted equity and lessened disparities through your work. Your familiarity with long-term care and the people who care for older adults. Resume that speaks to the listed qualifications or provides clear and specific information on how your lived experience and professional expertise apply. All applications must include both a cover letter and a resume.

Timeline:

This position will remain open until filled.

Preferred application deadline:

Friday, October 16, 2026

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Experience:

Customer Relationship Management (CRM) software: 3 years (Required) Adult career counseling or case management: 3 years (Required)

Language:

Spanish (Preferred)

License/Certification:

Career counseling certification (Preferred) Ability to

Relocate:

Portland, OR 97223: Relocate before starting work (Required)

Work Location:

Hybrid remote in Portland, OR 97223