Department Student Success Center Position Type Exempt Employment Status Temporary Salary $21.63 per hour Open Date 09/22/2026 Close Date 10/23/2026 Open Until Filled No Position Summary Information Job Description Summary As a critical member of the CARE Team, the Academic Coach will be responsible for providing proactive and daily student outreach and support based on student need. Based on the Windward campus, and focusing on students in Career and Technical Education, an Academic Coach is a Del Mar College resource expert; the Academic Coach will make appointments with students who need basic college knowledge, enrollment information, and student support service details, in addition to connecting them to tutoring, counseling, academic advising, mentorship opportunities, career development events, disability services, the professional closet, the food pantry, community resources, and support for financial aid. Student development in reference to time management, organization, motivation, note taking, test taking, reading comprehension, and the setting up of study plans is a key goal of the Academic Coach. The efficiency, efficacy, productivity, and performance of the student are tantamount to success for the Academic Coach. The Academic Coach will also provide workshops for both students and faculty. All requested data shall be recorded by Academic Coach and provided in annual reports throughout the semester. Minimum Qualifications Bachelor's degree in a related field. One (1) year of related experience providing student services in higher education. Required Job Knowledge, Skills, Abilities Excellent verbal, written skills, and interpersonal skills. Knowledgeable in coaching traditional, non-traditional, developmental, and at-risk students in a higher education setting. Ability to organize, manage, and research multiple projects. Ability to work independently and self-directed within changing deadlines. Ability to be well organized, task oriented, and flexible. Ability to adapt to students and faculty. Ability to mentor students and perform follow-up checkups with students. Ability to utilize interpersonal skills to perform successfully in a multi-cultural environment. Proficient in Microsoft Word, Excel, and PowerPoint software programs. Ability to problem solve, make decisions, and manage conflict. Preferred Qualifications Student outreach experience. Master's degree in related field. Understanding of the college's general admissions requirements, financial aid requirements, department requirements, and academic support services. Knowledge in interpreting the college's catalog. Skilled in use of database related software such as Etrieve, Datatel, Colleague, Maxient, and Civitas. Knowledge of FERPA laws. Special Instructions to Applicants This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future. Our Culture Del Mar College is committed to fostering a culture aligned with The Viking Way , which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College's Strategic Plan 2024-2029,

Guiding Star III:

Cultivate , all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College's ability to serve its students and community. Job Duties Job Duty

COACHING

Meet with students to explain and evaluate admissions processes to include assessment of test scores and support documentation. Identify the appropriate educational and career options; assist with the analysis of each option including possible outcomes and implications. Establish academic and career goals. Coach students on appropriate placement, class design, and coursework. Maintain regular contact/follow-up with students. Establish an action plan for students to explore alternative careers and related programs. Identify options for students to satisfy degree requirements. Utilize case management principles of advocacy, assessment, and service facilitation to advance the achievement of goals and link students to the appropriate resources. Utilize available and appropriate technology to monitor academic achievement of students toward degree completion. Monitor caseloads to ensure that students are adequate progress. Utilize technology to contact students regarding milestones. Document ongoing case management activities and pertinent student information and status updates. Compile data of coaching activities by maintaining service records; maintain telephone inquires. Provide monthly reports. Job Duty

INSTITUTIONAL ENGAGEMENT

Provide information regarding student life opportunities to include student activities, recreational sports, and the benefits of leadership skills, team building, and civic engagement. Provide information regarding the promotion of special programs and opportunities such as bridge courses and honors programs. Participate in departmental assignments, committee work, and student support systems by coordinating special events and projects. Participate in organizations and committees emphasizing student success, developmental education, scholarships, and empowerment. Interact with other staff, faculty, and the community. Assist with recruitment activities. Establish and maintain interdepartmental relationships with all student services. Attend annual professional development training as required. Supplemental Questions Required fields are indicated with an asterisk (

•). This is a temporary, grant-funded position. Continued employment is contingent upon needs of the department and availability of continued funding. Do you remain interested in the position? Yes. No. Do you have a Bachelor's Degree? Yes, I have a Bachelor's degree or higher. (Submission of transcript(s) with conferred/award date is required) No, I do not have the required education. Do you have one (1) year of related experience providing student services in higher education? Yes No Applicant Documents Required Documents Resume Letter of Interest Transcripts Optional Documents