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Follow-up Specialist
Job Description
Between $45k and
$55k
Per Year DOE (Depends on Experience)
Position range in Denton County $40k - $72k Per Year Follow-up Specialist
Career Team LLC
Occupation:
Educational, Guidance, and Career Counselors and Advisors
Location:
Denton, TX - 76207
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
09/15/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Onsite and Remote options
Updated:
09/18/2026
Expires:
10/15/2026
Job #: 17069304
Job Requirements and Properties
Help for Job Requirements and Properties. Hybrid Education
High School Diploma or Equivalent Experience
1 Month(s) DL
Required Schedule
Full Time Job Type
Regular Duration
Permanent Employment Shift
Day Shift Public Transit
Available Help for . Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, were solving todays unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, youll feel right at home here. Career TEAM is looking to hire a Follow-Up Specialist to provide professional follow-up services to individuals previously served by the Funding Source and Location. Services provided will include retention services, referrals, career ladder counseling, re-employment job search services, and related documentation and data entry into the states program management system. This role will be performed under the Center Manager. Your Impact on
Career TEAMs Success:
Provide virtual follow-up services to designated former participants of the Workforce One-Stop system to ensure employment success and retention
Engage unemployed follow-up customers in a job search plan/activities as needed to obtain immediate and appropriate employment
Engage customers who are at risk of job loss in retention and/or employment search activities
Provide referrals as needed to support customers retention needs
Work to re-engage and re-establish contact with non-responsive customers
Research and obtain documentation to verify post-participation employment status
Implement policies applicable to Follow-Up frequency requirements
Document Follow-Up activities and efforts in case notes within the states case management system
Enter post program employment and educational information into the states case management system
Follow all policies, procedures and regulations related to follow-up, including ensuring that case files have verification documents used for entry of post-program outcomes
Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to training, staff meetings and individual supervision
Under the direction of the Performance Analyst, provide targeted outreach / research to identify and document employment/educational status of designated post program customers
Complete all required reports
Approach each day and task with a ZAG mindset
Other duties and projects as needed To Qualify for
This Role, You Must Have:
Bachelors degree or higher or an equivalent combination of education and experience
Must possess the ability to establish and maintain a positive/productive virtual relationship with both former job seeker customers and their employers.
Ability to work in a variety of settings with culturally diverse customer base with the ability to be culturally sensitive
Strong organizational skills to juggle multiple tasks in a performance oriented environment
Ability to serve as a role model to customers and motivate them towards achieving goals
Proficient in Microsoft Office applications (Word, Excel, Outlook) and Google Suite
Ability to work independently and effectively as part of a team
Exceptional time management skills to meet deadlines and work under pressure
Excellent verbal and written communication skills
A Valid Drivers License Additional Skills/Knowledge Career TEAM Would Love for
This Role:
Bilingual or Multilingual
Strong multitasking abilities and proactive approach to tasks
Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Benefits
- Dental Insurance