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Career Team LLC

Follow-up Specialist

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Job Description

Between $45k and

$55k

Per Year DOE (Depends on Experience)

Position range in Denton County $40k - $72k Per Year Follow-up Specialist

Career Team LLC

Occupation:

Educational, Guidance, and Career Counselors and Advisors

Location:

Denton, TX - 76207

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/15/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Onsite and Remote options

Updated:

09/18/2026

Expires:

10/15/2026

Job #: 17069304

Job Requirements and Properties

Help for Job Requirements and Properties. Hybrid Education

High School Diploma or Equivalent Experience

1 Month(s) DL

Required Schedule

Full Time Job Type

Regular Duration

Permanent Employment Shift

Day Shift Public Transit

Available Help for . Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, were solving todays unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, youll feel right at home here. Career TEAM is looking to hire a Follow-Up Specialist to provide professional follow-up services to individuals previously served by the Funding Source and Location. Services provided will include retention services, referrals, career ladder counseling, re-employment job search services, and related documentation and data entry into the states program management system. This role will be performed under the Center Manager. Your Impact on

Career TEAMs Success:

Provide virtual follow-up services to designated former participants of the Workforce One-Stop system to ensure employment success and retention

Engage unemployed follow-up customers in a job search plan/activities as needed to obtain immediate and appropriate employment

Engage customers who are at risk of job loss in retention and/or employment search activities

Provide referrals as needed to support customers retention needs

Work to re-engage and re-establish contact with non-responsive customers

Research and obtain documentation to verify post-participation employment status

Implement policies applicable to Follow-Up frequency requirements

Document Follow-Up activities and efforts in case notes within the states case management system

Enter post program employment and educational information into the states case management system

Follow all policies, procedures and regulations related to follow-up, including ensuring that case files have verification documents used for entry of post-program outcomes

Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to training, staff meetings and individual supervision

Under the direction of the Performance Analyst, provide targeted outreach / research to identify and document employment/educational status of designated post program customers

Complete all required reports

Approach each day and task with a ZAG mindset

Other duties and projects as needed To Qualify for

This Role, You Must Have:

Bachelors degree or higher or an equivalent combination of education and experience

Must possess the ability to establish and maintain a positive/productive virtual relationship with both former job seeker customers and their employers.

Ability to work in a variety of settings with culturally diverse customer base with the ability to be culturally sensitive

Strong organizational skills to juggle multiple tasks in a performance oriented environment

Ability to serve as a role model to customers and motivate them towards achieving goals

Proficient in Microsoft Office applications (Word, Excel, Outlook) and Google Suite

Ability to work independently and effectively as part of a team

Exceptional time management skills to meet deadlines and work under pressure

Excellent verbal and written communication skills

A Valid Drivers License Additional Skills/Knowledge Career TEAM Would Love for

This Role:

Bilingual or Multilingual

Strong multitasking abilities and proactive approach to tasks

Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Benefits

  • Dental Insurance