Resident Services Coordinator II

• Connection Angle Lake Apartments Mercy Housing Incorporated
• 3.2 SeaTac, WA Job Details $28
• $30 an hour 1 hour ago Benefits 403(b) matching Paid parental leave Caregiver leave Paid holidays Health insurance Dental insurance Paid time off Parental leave Employee assistance program Volunteer time off Life insurance Pet insurance Qualifications High school diploma or GED Full Job Description At Mercy Housin g , we're working to change how low-income housing is built and supported.

Every day, we show our values of Respect, Justice, and Mercy in how we treat our residents, partners, and each other. The Resident Services Coordinator plays a key role in helping residents thrive. You will lead on-site programs, track outcomes, and connect residents with the resources they need to remain stable and successful. When needed, you may provide direct support to residents and collaborate closely with teammates to promote resident stability. Experience working with individuals with intellectual and developmental disabilities (IDD) strongly preferred.

Location:

Connection Angle Lake Apartments |

SeaTac, WA Schedule:

Monday-Thursday:

11am-7:30pm or 10am-6:30pm,

Friday:

11am-4:30pm or 10am-3:30pm

Pay:

$28-30/hour, depending on experience; plus up to $2,000 sign-on bonus Benefits Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid time off between Christmas and New Year's Day for winter office closure Several healthcare plans to choose from, dental (including a free basic dental option and plans covering child and adult orthodontia) and vision Paid time off to volunteer 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays 403b + match Paid parental & caregiver leave Employer-paid life insurance Free Employee Assistance Plan Pet insurance options Duties Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies. Evaluate outcomes of programs and services delivered on a regular basis as required. Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to guide them towards appropriate services and resources. Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Two (2) years of experience in community development, social services, or related field. Preferred Qualifications Two (2) years experience working with individuals with mental health issues. Two (2) years working with senior and developmentally disabled populations. Experience working with individuals with intellectual and developmental disabilities. Bachelor's Degree in a related field. Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs. Experience supervising staff. Knowledge and Skills Work collaboratively with others in a team environment, respecting the perspectives and contributions of others. Demonstrate a high level of verbal, writing, and listening skills. Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook). Maintain confidentiality and to obtain appropriate release of information as necessary. Able to work with people with mental health, disability, substance abuse, legal, and financial issues. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records Experience Required 2 year(s): Experience in community development, social services or related field Education Preferred High School or better

Skills Preferred Organizing People Development Harm Reduction Active Listening Behaviors Preferred Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.