OVERVIEW

Lead the next chapter of our growing non-medical, home care agency! We're not looking for just anyone to run our operations, we're looking for a dynamic leader who can build systems, develop people, and create real accountability. This is a rare opportunity for an experienced home care or senior services leader to step into a true leadership seat: owning strategy, staffing, and performance across a 150+ caregiver team, while mentoring the management bench (Ops Manager, HR, Care Coordinators, Schedulers, Sales) to handle normal, day-to-day business needs.

POSITION DETAILS

Annual Base Pay:

$140k - $165k

Bonus Potential:

$20k

Office Location:

Campbell, CA // This is an in-person position - NOT a remote position

Relocation Assistance:

NO To help us serve best-in-class, personalized care to seniors and adults with disabilities throughout the Silicon Valley and Tri-Valley areas, the ideal candidate must have a very strong operational and staffing background with an understanding of the senior care industry.

POSITION SPECIFICS

Responsible for the Day-to-Day Operations of the 24x7 business. Note this is a business that cares for seniors every day and evening, including weekends. This position is ultimately responsible for ensuring appropriate care at all hours / days. Responsible for recruiting and staffing / scheduling functions, including confirming assignments with caregivers. Responsible for ensuring that assignments and shifts are filled, including finding appropriate replacements as needed. Responsible for maintaining effective on-call schedule to best avoid interruption in service. Responsible for employee relations, including recruiting, training, and mentoring of team members; providing corrective action as needed. Responsible for communicating with clients about scheduling and / or changes; maintaining professional relationships with clients and team members to ensure smooth and efficient operation. Responsible for ensuring a safe work environment for team members according to prescribed safety standards; minimizing the potential for workers compensation claims. Responsible for acting as a mandatory reporter, including reporting any known or suspected elder abuse. Responsible for maintaining computer and paper files as well as all documentation standards, including HIPAA and Guardian compliance. Responsible for complying with applicable federal, state, and local regulations and law. Responsible for maintaining our high standards, as well as all mission and values.

YOU'LL THRIVE, IF

Lead through systems and people, not by doing everything yourself. Have operational depth to know what "good" looks like and the confidence to hold others to it. Desire ownership of outcomes, not just oversight of tasks. Bring 5+ years of senior care or home care operations leadership.

PREFERRED SKILLS / ABILITIES

Working knowledge of WellSky Personal Care; scheduling experience. Working knowledge of Microsoft Office and G-Suite. Effective and professional written and oral communication skills. Ability to work independently as well as collaboratively with clients and team members. Ability and willingness to work weekends as needed to ensure best-in-class client care. Excellent work ethic and flexible schedule; desire for professional growth; accuracy, attention to detail, and strong organizational skills; ability to prioritize and manage numerous projects at once.

BENEFITS

Excellent opportunities for career growth and ability to have a positive impact on our senior community Great Bonus Opportunities Generous Paid Time Off as well as Sick Time Opportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteria 401K + MATCHING Great company culture that encourages a team environment and personal development; woman owned and operated keywords: home care; home care agency; senior care; geriatrics; non-profit; non profit; staffing; staffing agency; executive director; director; general manager; assistant general manager; director of operations; operations manager

Pay:

$140,000.00 - $165,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Mileage reimbursement Paid time off Vision insurance

Experience:

senior care management: 5 years (Preferred) Operations management: 5 years (Preferred)

Work Location:

In person