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New Hope Health Services

Community Support Worker

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Job Description

Job Summary Join our dedicated team as a Community Support Worker, where you will play a vital role in providing compassionate, patient-centered care and support within diverse healthcare settings. Your energetic approach will help empower individuals facing health challenges, including mental health conditions, substance use disorders, disabilities, and complex medical needs. You will coordinate community resources, assist with discharge planning, and deliver personalized support to promote recovery and well-being. This paid position offers a rewarding opportunity to make a meaningful difference in people's lives while working alongside a dynamic healthcare team. Duties Conduct comprehensive patient assessments, including physiological evaluations and mental health screenings, to inform personalized care plans Collaborate with multidisciplinary teams to coordinate community resources, social services, and post-acute care options for patients Assist with intake procedures and discharge planning to ensure smooth transitions between inpatient, outpatient, and community settings Manage electronic health records (EHR) accurately while maintaining strict compliance with HIPAA regulations to protect patient confidentiality Provide behavioral health support and addiction counseling tailored to individuals' needs, including working with those with substance use disorders Support patients and their families through effective communication, education on medical terminology, and emotional encouragement Prioritize tasks efficiently in fast-paced environments such as hospitals with Level I Trauma Center experience or ICU settings Experience Previous hospital experience is essential; experience in Level II trauma centers or Level I Trauma Centers is highly desirable Proven background in acute care environments such as ICU, emergency medicine, or post-acute care settings Experience working with children, individuals with disabilities, or those from diverse cultural backgrounds enhances your effectiveness Knowledge of medical terminology, physiology, diagnostic evaluation, and clinical case management is required Demonstrated ability to work with individuals experiencing mental health conditions or substance use disorders through social work or behavioral health roles Familiarity with electronic health records (EHR), healthcare compliance standards like HIPAA, and utilization management processes is preferred Strong skills in client communication, task prioritization, discharge planning, and community resource coordination are essential for success Join us to be part of a passionate team committed to delivering exceptional patient care and community support. Your dedication will help foster healthier lives through compassionate service and expert guidance.
Pay:
From $30.00 per hour
Work Location:
In person