Paid.care - Care Coach - Melrose Park, Ilinois Paid.care Melrose Park, IL Job Details Full-time From $65 an hour 6 hours ago Benefits Health insurance Paid time off Professional development assistance Flexible schedule Qualifications Driver's License Documentation tools Cardiopulmonary resuscitation (CPR) guidance Full Job Description Care Coach | Paid.care

Location:

Melrose Park, Illinois (and surrounding areas within a 2-hour radius)

Job Type:

Full-time Work Location:

On the road /

Field-based Position Overview:

At Paid.care, our mission is to ensure that families receive the professional support and guidance they need while caring for their loved ones. As a Care Coach , you serve as a vital resource in empowering family caregivers through education, advocacy, and hands-on oversight.

This role bridges the gap between clinical requirements and compassionate home care. You will be responsible for caregiver onboarding, conducting in-home orientations, and performing comprehensive assessments—ensuring every client in Melrose Park and the surrounding regions receives the highest standard of care in a safe environment in alignment with state care guidelines (including Illinois Community Care Program standards).

Core Responsibilities Onboarding & Orientation:

Conduct professional in-home orientations for new families, managing all necessary state compliance documentation and program enrollment.

Clinical & Safety Assessments:

Evaluate client care needs and assess the home environment for safety, suitability, and regulatory compliance.

Caregiver Development:

Review caregiver competencies, provide targeted training on ADLs/IADLs, and ensure caregivers feel confident in their daily care routines.

Case Oversight:

Perform periodic supervisory visits, quarterly check-ins, and ongoing monitoring to maintain care plan effectiveness.

Interdisciplinary Collaboration:

Partner with Care Coordination Units (CCUs), Case Managers, and families to maintain care plan integrity and optimize client outcomes.

Operational Growth:

Provide feedback on field and clinical processes to support the scaling of operations as Paid.care expands its footprint across Cook County and greater Illinois.

Compensation & Logistics Rate:

$65-$100 per visit (determined by visit type and case complexity).

Travel:

Reimbursed mileage ($0.70/mile via MileIQ) and approved travel expenses.

Equipment:

Company-provided iPad for field documentation, Electronic Visit Verification (EVV), and business use.

Schedule:

Flexible, autonomous scheduling based on client needs and personal availability.

Requirements:

Valid driver's license, reliable insured vehicle, and ability to travel throughout Melrose Park and the assigned territory.

Candidate Qualifications Experience:

1+ years of experience supporting seniors, adults with disabilities, or family caregivers.

Clinical Knowledge:

Strong familiarity with

ADL/IADL

assessments, functional needs assessments, and care planning.

Instructional Readiness:

Must be willing to become a certified CPR Instructor to help train our network of caregivers.

Field Expertise:

Background in home care, case management, or healthcare navigation is highly preferred (experience with Illinois Department on Aging / CCP standards is a strong plus).

Technical Proficiency:

Comfortable utilizing digital documentation systems, EVV software, and mobile tech tools.

Communication:

Exceptional interpersonal skills with the ability to train, mentor, and advocate for caregivers with patience and clarity.

Critical Thinking:

Proactive problem-solver capable of making sound decisions independently in the field.

Compliance:

Must pass required state background checks (including Illinois State Police and Health Care Worker Registry checks where applicable). Why Join Paid.care? "We believe that no caregiver should have to navigate this journey alone. Joining our team means becoming part of a supportive culture dedicated to making a tangible impact on family dynamics and health outcomes."

Paid Professional Development:

Want to expand your skill set? We will fully pay for your CPR instructor training and provide your instruction kit at no cost to you.

Autonomy:

Enjoy the freedom of a flexible schedule and independent field work.

Professional Growth:

Opportunity to contribute to process improvements in a rapidly evolving healthcare organization.

Impact:

A unique role where your coaching directly improves the quality of life for families in your local community.

Pay:

From $65.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

On the road