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PeopleShare by PROMAN

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Customer Service Representative | Logistics & Distribution | Berkeley, IL 📍
Location:
Berkeley, IL 60163 đź’˛
Pay:
$20.00/hr đź•’
Schedule:
Monday - Friday | 8:00 AM - 4:30 PM âś…
Status:
Temp-to-Hire 💰 Weekly Pay 📝 Interview Required Join a Leading Logistics & Distribution Team PeopleShare is seeking a detail-oriented Customer Service Representative for a large logistics and warehouse distribution operation in Berkeley, IL. This facility supports nationwide transportation, warehousing, inventory management, and distribution services within a fast-paced supply chain environment. [dnb.com], [property.c...mpstak.com] This role is ideal for candidates with customer service experience in a warehouse, logistics, transportation, or distribution environment who enjoy working directly with customers, managing orders, and supporting daily operations. Job Responsibilities Process inbound and outbound customer orders Communicate with customers, carriers, and warehouse personnel regarding daily order activity Create Bills of Lading (BOLs) and shipment documentation Track inbound and outbound shipments Monitor inventory accuracy and assist with inventory reconciliation Maintain customer and vendor databases Generate inventory and activity reports Resolve customer concerns professionally and efficiently Coordinate daily shipping and receiving requirements Ensure order accuracy and timely communication between office and warehouse teams Maintain customer order tracking systems and records Support additional projects and administrative tasks as assigned Qualifications Minimum of 2 years of customer service experience Experience in logistics, warehousing, transportation, or distribution preferred Experience working with Warehouse Management Systems (WMS) preferred Strong computer skills, including Microsoft Office Ability to type at least 30 WPM Experience maintaining databases and customer records Strong communication and problem-solving skills Excellent organizational and multitasking abilities High School Diploma or GED required
We're Looking For Candidates Who Are:
âś… Detail-oriented âś… Customer-focused âś… Strong communicators âś… Reliable and punctual âś… Able to work independently and as part of a team âś… Comfortable working in a fast-paced logistics environment âś… Seeking a long-term opportunity Why Work With PeopleShare? âś… Weekly Pay âś… Temp-to-Hire Opportunity âś… Consistent Monday-Friday Schedule âś… Dedicated Recruiter Support âś… Long-Term Career Growth Potential âś… Opportunity to Gain Experience with a Leading Logistics Operation âś… Benefits Available During Assignment Apply Today! If you have experience in customer service, logistics, transportation, warehousing, or supply chain operations and are looking for a stable opportunity with room for growth, apply today! Ready for your next warehouse opportunity? Apply today to join a growing team in Aurora, IL as an Order Picker / Cherry Picker Operator! PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND66