Support Worker Family Health Centers - 3.5 Louisville, KY Job Details Part-time | Full-time $16 - $20 an hour 12 hours ago Benefits Disability insurance Relocation assistance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Visitor query response In-person patient registration Patient scheduling systems Patient question and concern management Maintaining an organized workspace Electronic health records (EHR) management Safety protocol adherence Phone communication Computer literacy Greeting customers Patient demographics Assisting medical staff Medical scheduling Administrative experience Preparing medical treatment area Clinical data entry Infection control regulations Stocking Computer skills Productivity software Clean workspace maintenance Clinical confidentiality policies Managing patient records Communication skills Entry level Office phone management Under 1 year Time management Office record organization Customer data entry Full Job Description Job Summary Family Health Centers is seeking a dependable, organized, and patient-focused Medical Support Worker to assist with daily healthcare operations and support a positive patient experience. This role provides non-clinical support with patient assistance, administrative tasks, clinic organization, communication, and general healthcare service activities. Responsibilities Welcome patients and visitors in a friendly and professional manner. Assist patients with check-in, check-out, and general clinic procedures. Help schedule, confirm, and update patient appointments as directed. Verify and update patient registration and contact information accurately. Answer routine phone calls and respond to general patient questions. Direct patients to appropriate areas, staff members, or services. Assist with maintaining accurate patient records and administrative information. Enter authorized information into computer or electronic medical record systems as assigned. Prepare reception, waiting, and patient service areas for daily operations. Assist with preparing rooms and supplies for patient visits as directed. Restock office, patient-care, and administrative supplies as needed. Help organize forms, documents, messages, referrals, and other clinic materials. Communicate patient requests and routine concerns to appropriate staff members. Support efficient patient flow and daily clinic operations. Assist healthcare staff with non-clinical support tasks as assigned. Maintain clean, organized, and welcoming patient and work areas. Follow patient privacy, confidentiality, infection-control, and workplace safety procedures. Handle patient information and clinic documents responsibly and professionally. Communicate effectively with patients, healthcare staff, and administrative team members. Perform other medical support and clinic service duties as assigned. Qualifications Previous healthcare, medical office, clinic, administrative, customer service, or patient support experience is preferred but not required. Friendly, professional, and patient-focused attitude. Strong communication and interpersonal skills. Good organizational and time-management skills. Strong attention to detail and accuracy. Ability to handle patient information with confidentiality and discretion. Comfortable using computers, email, scheduling systems, and basic office software. Ability to follow healthcare procedures, workplace policies, and safety guidelines. Comfortable working as part of a healthcare support team. Ability to remain calm and professional in a busy clinic environment. Reliable attendance and punctuality. Willingness to learn clinic procedures and healthcare support practices. Benefits Full-Time / Part-Time opportunities. Competitive compensation. On-the-job medical office and healthcare support training. Supportive and professional work environment. Opportunities to develop patient service and administrative skills. Opportunities for professional growth and advancement. Hands-on experience supporting daily healthcare operations. About Family Health Centers Family Health Centers provides a professional healthcare environment focused on patient support, organized clinic operations, and respectful service. The team works together to help maintain an efficient, welcoming, and patient-centered experience.

Pay:

$16.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Relocation assistance Vision insurance

Work Location:

In person