Job Summary We are seeking a proactive, organized, and dependable Office Assistant to support daily operations at our Fallston location. This role is essential to maintaining a smooth, efficient, and welcoming office environment. The ideal candidate is detail-oriented, professional, and comfortable managing both administrative tasks and light field responsibilities. This paid position offers an excellent opportunity to grow your office management skills while contributing to a collaborative and mission-driven team. Responsibilities Greet visitors and client's professionalism while managing all front desk duties. Answer and route call on a multi-line phone system with accuracy and courtesy. Perform accurate data entry using Microsoft Office, Google Workspace, and QuickBooks. In charge of hiring and onboarding new staff (CNA, CMT, GNA, PCA, RN, etc.) In charge of soliciting new clients. Maintain and update clients and employees' schedules. Assign caregivers to clients in their homes and ensure proper service coordination. Communicate regularly with Support Planner Agents (SPA). Manage calendars, schedule meetings, and coordinate staff/client appointments. Provide excellent customer service via phone or email. Proofread documents for accuracy and proper formatting. Complete clerical tasks such as copying, scanning, faxing, and mailing. Prioritize tasks effectively and meet deadlines in a fast-paced environment. Reporting directly to Management on assigned duties Drive up to 25% of the time for client introduction, marketing, training new staff, and related tasks. Work with clients PRN Experience Previous office or administrative experience preferred (not required) Experience with QuickBooks is a plus Bilingual abilities are highly valued Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with multi-line phone systems and front desk operations Strong typing, data entry and proofreading skills Excellent organizational and multitasking abilities Professional customer service skills and phone etiquetteRequirements

MUST DRIVE

(fieldwork required)

MUST HAVE VALID 1ST AID & CPR CERTIFICATION!

MUST

PASS A BACKGROUND CHECK!

AVAILIABILITY

• MONDAY, WEDNESDAY, & FRIDAY (flexible for caregiver position) Hours
• 9:00 am
• 5:00 pm

Pay:

$19.00 per hour Expected hours: 24.0 per week

Benefits:

Flexible schedule Paid training

Work Location:

In person