Job Summary Livi Home Care is seeking an organized, dependable, and compassionate Administrative and Care Services Specialist to support scheduling, caregiver coordination, client services, employee onboarding, and daily office operations. Responsibilities Monitor open shifts, contact caregivers, and coordinate coverage. Confirm caregiver schedules and provide limited after-hours or weekend support when needed. Review caregiver timesheets, shift notes, mileage, and completed care activities. Assist with caregiver recruitment, interviews, onboarding, and document collection. Track background checks, expiring credentials, and compliance requirements. Create and update caregiver, prospective-client, and client accounts. Prepare client onboarding packets, plans of care, PCP forms, and discharge documents. Follow up with prospective clients and assist with initial client visits. Train and support caregivers using the agency's scheduling and payroll applications. Prepare reports on worked hours, missed hours, and compliance. Maintain internal forms, trackers, procedures, and employee records. Perform other administrative and client-service duties as assigned. Qualifications High school diploma or equivalent required. Administrative, scheduling, staffing, home care, or healthcare experience preferred. Strong organizational, communication, and customer-service skills. Ability to manage multiple priorities and urgent scheduling needs. Comfortable using email, Microsoft Office, Google Workspace, and scheduling applications. Ability to maintain confidentiality and handle sensitive information professionally. Reliable transportation and flexibility for occasional client visits or community events. Experience with home care scheduling, caregiver credentialing, EVV, or payroll systems is a plus. Join us as an Administrative and Care Services Specialist where your energy fuels our mission to deliver exceptional support while making a meaningful difference in the lives of those we serve! Livi Home Care is an equal opportunity employer.

Pay:

$18.50 - $22.00 per hour

Work Location:

In person