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Espanola Pathways Shelter

Shelter Work / Direct Care Professional / Case Worker

Career Insights for Caregiver / Personal Care Aide

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What they do

A Caregiver or Personal Care Aide provides non-medical care for adults, including elderly and disabled people, typically in their own homes. Assists clients with daily tasks including bathing, medication reminders, and light housekeeping; may also provide transportation for appointments and errands. These roles do not always require formal certification.

$30,466 / year median in New Mexico

+19% projected growth

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Job Description

Espanola Pathways Shelter (EPS) is the only low barrier homeless shelter in Espanola that offers seasonal overnight services, case management, and essential services. We also work closely with many organizations and community partners throughout Northern New Mexico. The Direct Care Professional (DCP) position is the bedrock of the EPS mission, which is to prevent homelessness and to provide our homeless community with access to viable pathways toward a more productive life. We are not here to judge; we are here to serve. We serve with kindness and respect. Our main goal is to provide a safe place to sleep and have access to meals and services. This position directly serves and supervises our guests as well as maintaining the cleanliness of the facility. If you have a desire to help the unhoused and are looking to join a strong dedicated team for an organization offering room for growth, please keep reading. We have positions available for different shifts. Some are temporary positions and some are full time regular positions.
Seeking Direct Care Professionals that:
Are committed to empowering vulnerable populations Have a deep understanding of the traditions and complexities within the Espanola Valley Have experience with homelessness, addiction and/or mental health concerns Are comfortable in a rapidly changing environment Are eager to learn and grow with us Responsibilities include but are not limited to : Help guests feel welcome and un-judged Assist guests with staying focused on their goals and following through on appointments Help guests prevent and/or manage conflict Maintain a clean, and supportive environment Monitor the facility and all activities to maintain safety Support guests in following and staying accountable to all EPS rules Attain proper data collections Perform light administrative functions and meet all deadlines Make guests aware of all shelter and community resources/programs Stay current with related trainings and professional development Attend staff meetings and trainings Follow specific instructions and direction from Shelter Management Read, understand, and carry out EPS Policies and Procedure Manual, EPS Guidelines, Code of Ethics and Conduct Demonstrate tact, grace, patience, and professionalism in all circumstances
Qualifications:
Ability to maintain clear personal and professional boundaries Able to follow detailed directions Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical disabilities and illnesses, and mental health challenges Experience recognizing and dealing with those under the influence of alcohol and/or drugs Experience recognizing and managing mood shifts and escalating behavior Demonstrate ability to respond responsibly and calmly to emergency and crisis situations Ability to communicate effectively Ability to spontaneously flex your communication style to genuinely approach and accommodate shelter guests, staff, community leaders, etc. Ability to complete accurate reports in a timely fashion both written and on the computer At least 1 year sobriety and commitment to being clean and sober while working at EPS Willingness to participate in random drug testing
Skills Needed:
Reliable, initiative, critical thinking, assertive, responsible Attention to detail and rules De-escalation, conflict resolution and mediation Organization and efficiency Teamwork Critical thinking Quick thinker and decision make Emotional management Able to work under pressure Coordinated data entry Written and oral communication
CPSW, CCSS, CHW
certifications preferred but not required
Experience:
Minimum Education:
High school diploma or GED Minimum 1 year in service with homeless and/or individuals with substance abuse
Homeless Shelter:
1 year (Preferred)
Basic Computer Skills:
Microsoft Word, Excel, Gmail The work location is at 628 N. Riverside Drive, Espanola, NM 87532. English/Spanish speaker preferred. Must be authorized to work in the United States.
Pay:
$18.00 per hour People with a criminal record are encouraged to apply Application Question(s): This position is in Espanola. Have you ever worked in Espanola before? Or are you familiar with Espanola?
Work Location:
In person