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SYNERGY HomeCare

Client Care Coordinator in Home Care

Career Insights for Caregiver / Personal Care Aide

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What they do

A Caregiver or Personal Care Aide provides non-medical care for adults, including elderly and disabled people, typically in their own homes. Assists clients with daily tasks including bathing, medication reminders, and light housekeeping; may also provide transportation for appointments and errands. These roles do not always require formal certification.

$31,251 / year median in Ohio

+18% projected growth

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Job Description

Client Care Coordinator in
Home Care Job Summary:
We are seeking a compassionate and care-minded Client Care Coordinator to join our team at SYNERGY HomeCare of East Columbus. As a Client Care Coordinator, you will be responsible for providing exceptional customer service to our clients and families, while also ensuring that our high standards of care are met. If you have a big heart, a warm smile, and a passion for serving others, we want to hear from you! About the
Role:
As a Client Care Coordinator, you will be the first point of contact for our clients and families, handling incoming inquiry calls, conducting home assessments, and providing exemplary customer service. You will also communicate regularly with clients and their families to ensure that their needs are met and exceeded.
Responsibilities:
  • Handle incoming client inquiry calls
  • Complete home assessments for new clients
  • Provide exemplary customer service
  • Communicate regularly with clients and their families
Requirements:
    Experience:
    One year supervisory or management experience in a home care setting preferred
      Education:
      High school diploma
      • STNA required or HHA 2 years' experience
      Skills:
      Developing personal relationships, time management skills, exemplary communication skills
        Characteristics:
        Self-motivated, willing to learn, and comfortable working in an autonomous environment
        Benefits:
        • Competitive pay ranging between $20 - $23 per hour
        • Paid earned vacation and travel allowances
        • Liability Insurance, Workers' Compensation coverage, and unemployment insurance
        • PTO
        • 401(K) Why Choose SYNERGY HomeCare?
        At SYNERGY HomeCare, we believe that our purpose is to provide the best care possible, while also helping people feel, see, and experience more in their lives. We are a patient-focused organization that is dedicated to providing compassionate care to our clients. Our mission is to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes.
        Apply Today:
        If you are looking for a rewarding career in home care, with opportunities for growth and development, apply today to become a Client Care Coordinator at SYNERGY HomeCare of East Columbus. We look forward to hearing from you!