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Windwood Family Services

Lead Direct Care Worker- Psychiatric Treatment Facility and Group Home

Career Insights for Caregiver / Personal Care Aide

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Based on South Carolina data

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What they do

A Caregiver or Personal Care Aide provides non-medical care for adults, including elderly and disabled people, typically in their own homes. Assists clients with daily tasks including bathing, medication reminders, and light housekeeping; may also provide transportation for appointments and errands. These roles do not always require formal certification.

$29,585 / year median in South Carolina

+27% projected growth

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Job Description

About Windwood:
Windwood Family Services provides help, hope, and healing through behavioral, educational, and therapeutic interventions that enhance social functioning, promote well-being, ensure safety, and support positive permanency for children and families in our community. Our organization offers a continuum of care through residential and outpatient services. On our farm campus, we operate two residential programs: a group home serving up to 15 boys and a psychiatric residential treatment facility serving up to 12 boys. In addition, our outpatient clinic provides therapy and community-based prevention services designed to strengthen families and support lasting positive outcomes. At Windwood Family Services, our dedicated team is committed to creating a safe, supportive, and therapeutic environment where children and families can heal, grow, and thrive.
Summary:
Our Direct Care Teammates provide care and behavioral interventions for boys (Aged 6-16) who have been placed with the agency due to emotional or behavioral difficulties, psychiatric disorders, or the need for crisis stabilization due to exposure to traumatic events and/or abuse. This person will work alongside the multi-disciplinary mental health team to support therapeutic interventions and monitor basic physical needs of residents. To be successful in this role, the candidate will demonstrate compassion while also maintaining personal boundaries with residents. They will have a background in working with children or high stress environments and positions. A strong candidate has an understanding of mental health challenges.
Essential Responsibilities:
Supervises Direct Care Workers on shift and ensures ratios are in compliance throughout the shift. Ensure coverage for call outs on shift and protocol coverage, also participate in rotating coverage on call with other Lead Direct Care Workers. Completes and checks completion of documentation for shift is completed before staff leaves shift end (i.e. Q15s, Incidents of Concern, Shift Notes, etc.) Participates in fostering a therapeutic environment by following facility procedures and boundaries. Follows policy and procedures regarding monitoring in high risk areas, complies with applicable procedures for physical intervention (personal restraints) in the event of emergency situations. Models appropriate social and life skills to assist residents in learning independent living skills. Builds trusting and supportive relationships with youth through acts of concern, pleasantness, and fairness. Minimum Job Requirements Education in child development, psychology, behavioral health, social work, public health, or related, preferred. Experience working with children in residential setting Ability to demonstrate tolerance to work under challenging conditions, including constant interruptions, inappropriate behaviors, and potential verbal and physical threats from youth residents. Ability to resolve conflict during crisis situations. Ability to work on a team and communicate with a diverse professional staff, resident population, and co-workers.
Pay:
From $21.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location:
In person