Applicant will be required to pass a drug screen prior to being offered employment. Background checks will be required. We use EVerify as well. Serve as a positive and compassionate leader, fostering a safe, supportive, and respectful shelter environment. Assist with client admissions, orientations, and daily shelter operations. Assist with meal coordination, housekeeping expectations, and maintaining a clean, safe, and welcoming living environment. Provide guidance and support to shelter staff during shifts and report performance or disciplinary concerns to management. Ensure compliance with shelter policies, safety procedures, and confidentiality standards. Provide safe house services, information and support in a manner that supports empowerment and respects the client's right to make their own choices Provide crisis assistance/intervention, support, and advocacy. Supports clients in the completion of their individual treatment plan of service and any activities assigned by the treatment team. Answer the Hotline during non-business hours. Document individual activity in compliance with agency, funding sources guidelines and procedures. Refer any disciplinary concerns or need for action to the Staffing Team Transporting of clients to their appointments, work, and job/apartment searches. Oversee the inventory of household supplies Perform necessary safe house operations, including client intakes, maintaining client service logs, assisting with meal preparation and clean up, etc. Entering data entry into WS. Responsible for logging daily delivered client services. Other duties assigned by the Shelter Director.

QUALIFICATIONS

Bilingual (English/Spanish) preferred , not required High school diploma or GED required CPR and First Aid certification preferred , not required Successfully pass a statewide and out of state criminal background check, Child Abuse Registry (CPS) check, Sex Offender Registry check, and all required pre-employment screenings . Valid Texas driver's license with a clean driving record and ability to safely operate a 15- passenger transit van. Minimum of 1 year of experience providing advocacy or direct services to survivors of domestic violence , sexual assault , crime victims , or other vulnerable populations. Ability to work a flexible schedule , including evenings, weekends , and emergency response situations. Ability to lift up to 25 pounds and perform the physical requirements of a residential shelter environment. Ability to prioritize multiple tasks, remain calm in high- stress situations, and maintain confidentiality . Excellent communication, interpersonal , documentation, and organizational skills . Proficient in Microsoft Office ( Word , Excel, Outlook) and electronic recordkeeping systems. Strong knowledge of trauma-informed care, crisis intervention , safety planning, and de-escalation techniques . This position is grant funded in whole or in part and is contingent upon the continued availability of grant funds.

Pay:

From $15.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person