Collins Law, LLC is seeking an organized, compassionate, and results-driven Closing Case Manager to manage personal injury cases through the settlement and closing process. This role works directly with clients, attorneys, insurance adjusters, medical providers, and lienholders to coordinate settlement negotiations, resolve outstanding balances and liens, complete settlement documentation, and facilitate final disbursement. The ideal candidate is a strong communicator and problem-solver who can confidently discuss settlement offers with clients, manage multiple cases and deadlines, and proactively move cases toward successful resolution and closure.

Responsibilities:

Manage Cases Through Closing:

Manage assigned personal injury cases through settlement, disbursement, and final closure, ensuring deadlines, documentation, and outstanding items are completed timely.

Client Communication:

Maintain regular contact with clients, address questions and concerns, and coordinate with Attorneys and insurance adjusters.

Settlement Preparation & Resolution:

Prepare and review settlement statements and closing documents; verify case expenses, medical balances, liens, and other deductions; and coordinate reductions with providers and lienholders when appropriate.

Client Meetings & Disbursement:

Meet with clients to review settlement paperwork, obtain signatures, explain final settlement distributions, and coordinate settlement check disbursement.

Follow-Up & Case Documentation:

Communicate with insurance companies, medical providers, lienholders, and other parties to resolve outstanding matters; maintain accurate case notes and documentation; and ensure files are complete before closing.

Team Collaboration:

Work closely with Attorneys, Legal Assistants, and other team members to identify and resolve issues and keep cases moving efficiently toward closure.

Qualifications:

Prior experience in customer-facing banking, finance, or accounting preferred. Excellent communication and interpersonal skills with the confidence to discuss financial information and sensitive matters directly with clients. Strong problem-solving and decision-making skills. Highly organized and detail-oriented, with the ability to manage multiple cases, deadlines, and priorities in a fast-paced environment. Strong numerical and analytical skills with the ability to review settlement statements, medical balances, liens, expenses, and other financial information. Proactive, dependable, and accountable, with the ability to take ownership of cases and follow through without frequent supervision. Compassionate, professional, team-oriented, and committed to providing exceptional client service. Proficiency with Microsoft Office and case management software.

Benefits:

Competitive salary Quarterly and Yearly Bonus Opportunities Health insurance Dental & Vision Insurance Life insurance Paid time off & holidays Paid wellness days Paid Birthday Off Disability benefits 401(k) Tuition reimbursement Team building and family events Office gym Monthly snack/beverage budget to stock breakroom with favorite items Opportunities for professional development and growth Opportunities for

Year-End Awards Our Vision:

Collins Law is committed to fostering a positive, professional environment where we work hard, pursue excellence, and enjoy what we do while delivering exceptional service to our clients.

Our Core Values:

Service

• We serve our clients with excellence, efficiency, integrity, and compassion. Teamwork
• We work collaboratively, knowing we accomplish more together. Wellness
• We value our physical, mental, and emotional health and actively protect them. Community
• We act positively towards our team members, families, clients, and communities.

How to

Apply:

Submit your resume and cover letter outlining your relevant experience and why you are a strong fit for the Closing Case Manager role at Collins Law, LLC. Be sure to include the word "Interested" at the top of your resume to demonstrate your attention to detail and enthusiasm for joining our team. Any applicant who submits a resume without the word "Interested" at the top will not be considered. We look forward to hearing from you!

Equal Opportunity Employer:

Collins Law, LLC is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating an inclusive environment where all employees feel valued and respected.

Pay:

From $18.00 per hour Expected hours: 40.0 per week

Work Location:

In person