A Case Worker is employed by a government agency, non-profit organization, or other social services group to take on the cause of individuals and provide them with advocacy, information, and other services.
1.Under the direct supervision of the Supervising Care Manager (SCM), the CMA II may assume responsibility for tracking, monitoring, and review of monthly assignments and other administrative and Case management duties that promote thorough operations of the MSSP sites including: a. Monitoring Intakes from Waitlist to enrollment b. Monitoring Waitlist for changes in care and provide referrals / resources as needed 2. Coordinating client counts 3. Investigate and provide follow up for clients on Ineligible list to assist with restoring Medi-cal status 4. Managing Intakes from Waitlist to enrollment 5. Organizing all aspects of new enrollment binders and packets 6. Provide support system for SCM and CM staff to complete, review, monitor and track monthly assignments. 7. Assist SCM with reviewing completed assignments and tracking monthly assignment logs for completion a. Tracking and monitoring Monthly Progress notes for completion and timely review b. Tracking and monitoring Initial Packets for completion and timely review 8. Complete monthly phone calls and QHV to cover CM's open position (vacancies) or any uncovered CM area as assigned by SCM 9. Set up, arrange and monitor client services and document accordingly. 10. Make appropriate referrals to community resources 11. The CMA does not conduct reassessments or sign-off on the care plans.
Minimum Requirements:
A Bachelor's degree required in human services, social work or related Social Services field; and two years of direct service experience with case management services or office management skills. Direct experience with the elderly and knowledge of community resource service delivery for the elderly. Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
